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  3. Service Manager

Onsite Service Manager jobs in Illinois, USA

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Service Manager On-Site Jobs in Illinois — Lead Regional Service Operations

Illinois businesses are actively seeking a skilled service manager to oversee daily operations and elevate customer satisfaction across their service departments. This on-site role offers 176 open positions for professionals ready to make an immediate impact within a growing organization. With demand rising across the state, this is an excellent time to explore service manager jobs in Illinois and take the next step in your career.

The ideal candidate brings strong leadership abilities, excellent communication skills, and a proven track record of managing teams and improving service delivery. Employers hiring a service manager typically look for expertise in scheduling, budgeting, customer relations, and staff development, along with the ability to resolve issues quickly and maintain high operational standards. Familiarity with service management software and a customer-first mindset are highly valued, as they directly influence efficiency and client retention across departments.

On-site service manager positions in Illinois require a hands-on presence, allowing managers to closely supervise technicians, coordinate with support staff, and maintain consistent service quality. Regional demand remains strong as companies expand their service divisions and invest in operational excellence. This local presence fosters better team collaboration and faster decision-making, making on-site roles particularly attractive for professionals who thrive in dynamic, people-focused environments.

If you're ready to advance your career, now is the perfect time to explore current service manager vacancies through Global Work AI. Discover opportunities that match your experience and ambitions, and take the next confident step toward a rewarding role in service management.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average service manager salary in Illinois?

    In Illinois, service manager pay typically lands in a midrange that reflects industry, company size, and location. Many openings in the Chicago area trend higher than smaller markets, while dealership, hospitality, field service, and utilities roles can vary by bonus and overtime. National labor data for comparable management jobs often shows broad six-figure or near-six-figure ranges, but a service manager in Illinois may see lower or higher offers based on team size and technical scope. Check current listings and local wage data to compare pay with similar operations leadership roles.
  • What skills and qualifications are needed for a service manager job?

    Strong people leadership matters most, along with scheduling, coaching, conflict resolution, and customer communication. Employers hiring for a service manager in Illinois also value budgeting, workflow planning, quality control, and comfort with CRM, dispatch, or ticketing systems. In technical environments, a background in equipment, maintenance, automotive, or field operations can help. Many teams prefer candidates who can improve service metrics and keep crews productive on-site. Reviewing job ads side by side can show which mix of soft skills and hands-on experience is most in demand.
  • What are the main responsibilities of a service manager in an on-site role?

    Daily work usually centers on coordinating staff, assigning priorities, solving customer issues, and keeping operations moving without delays. In an on-site service manager position, you may inspect work quality, monitor service timelines, support training, and step in when escalations arise. Illinois employers often expect close collaboration with front-line teams, vendors, and clients at the location, whether that is a shop, facility, branch, or customer site. Because the role is face-to-face, leadership presence and quick problem solving are especially important. Compare duties across listings to see how each employer structures the job.
  • What does the interview process for a service manager role in the USA usually look like?

    Hiring steps in the USA commonly start with a recruiter screen, followed by one or more interviews with operations leaders, a branch manager, or HR. For a service manager role, employers often ask about coaching style, handling complaints, improving performance, and managing staff during busy periods. In Illinois, some companies add scenario questions, a skills test, or a panel meeting for on-site positions. You may also discuss scheduling flexibility, safety habits, and experience with service systems. Reviewing common interview themes can help you prepare focused examples that match the role.
  • Do employers in Illinois require a degree or certification for service manager jobs?

    Requirements vary by industry, but many Illinois employers value experience more than a strict academic path. A degree in business, operations, hospitality, or a technical field can help, yet some service manager openings accept a strong track record in supervision or customer-facing work instead. Certifications may be preferred in specialized settings such as automotive, HVAC, healthcare, or facilities management. For on-site jobs, practical leadership and compliance knowledge can carry a lot of weight. Check current listings to see whether a degree is preferred, required, or replaced by years of relevant experience.
  • What industries hire service managers in Illinois?

    A wide mix of sectors uses service manager talent across Illinois, especially in and around Chicago, the suburbs, and larger regional hubs. Common employers include automotive dealerships, HVAC and field service companies, property management groups, healthcare providers, hospitality brands, retail chains, manufacturing plants, and logistics operations. Each setting emphasizes different strengths, from customer retention to crew coordination and quality standards. Because the title can mean something slightly different by industry, it helps to compare job descriptions carefully. Looking at sector-specific postings can reveal where your background fits best and what transferable skills to highlight.
  • What are the career growth opportunities after a service manager role?

    Many professionals move into broader operations, district leadership, branch management, or director-level service roles after building results as a service manager. In Illinois, the next step may also depend on industry: automotive, facilities, healthcare, and hospitality all offer different ladders. Strong performers can progress into training, process improvement, or regional oversight as they gain larger budgets and teams. The role builds useful experience in supervision, service quality, and financial accountability, which transfers well to related management paths. Comparing advancement tracks across employers can help you target listings with better long-term mobility.

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176 jobs found

  • Sertoma Star Services

    Sertoma Star Services

    Today

    Manager of service coordination

    Manager of Service Coordination Department: Illinois Program Services Status: Full-time Who We Are At Sertoma Star Services, we’re on a mission to empower individuals with intellectual/developmental...

    onsite, South Chicagoland, IL, United States
    Full TimeLead / Manager
  • Dhanani Group

    Dhanani Group

    Today

    Assistant manager 119

    WHO WE ARE: We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career...

    onsite, Mt Prospect, IL, United States
    Full TimeJunior (<2 years)
  • Schweitzer Engineering Laboratories (SEL)

    Schweitzer Engineering Laboratories (SEL)

    12 days ago

    Project manager - engineering services

    The devices we make at SEL are embedded in the power grid. They prevent blackouts. They make outages safer and shorter in duration; they add cybersecurity, automation, and communication. They use...

    onsite, Fairview Heights, IL, United States
    $79k – $124k/yrFull TimeLead / Manager
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    12 days ago

    Center manager-202

    Job Details Job Location: Grease Monkey 0202 - Waukegan, IL Position Type: Full Time Salary Range: $55000.00 - $55000.00 Job Category: Retail Role Overview The Center Manager is the operational and...

    onsite, Waukegan, IL, United States
    $55k/yrFull TimeLead / Manager
  • GROWMARK, Inc.

    GROWMARK, Inc.

    12 days ago

    Plant manager - wabash valley service company - west liberty, il

    The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies...

    onsite, West Liberty, IL, United States
    $55k – $75k/yrFull TimeLead / Manager
  • Michael Kors

    Michael Kors

    12 days ago

    Assistant store manager- chicago premium outlet

    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to...

    onsite, Chicago, IL, United States
    $57k/yrFull TimeLead / Manager
  • Dan Pilson Auto Center Inc

    Dan Pilson Auto Center Inc

    12 days ago

    Service advisor

    Job Summary The Service Advisor is responsible for greeting customers, assessing vehicle service needs, preparing repair orders, and coordinating with technicians to ensure timely and accurate...

    onsite, Mattoon, IL, United States
    $50k – $80k/yrFull TimeJunior (<2 years)
  • Extra Space Storage

    Extra Space Storage

    12 days ago

    Assistant store manager - 7268

    Day shift only: Office closes at 6pm. Standard Operating Hours: 8am to 7pm Will work between multiple stores in the district. This location is closed on Sundays. Compensation Starting Pay Range:...

    onsite, Fox Lake, IL, United States
    $36k – $40k/yrFull TimeJunior (<2 years)
  • S

    Subaru Evergreen Park

    12 days ago

    Automotive service advisor

    As an Automotive Service Advisor at Subaru Evergreen Park, you will be the primary point of contact for our customers, ensuring a seamless and positive service experience. You will work closely with...

    onsite, Evergreen Park, IL, United States
    $60k – $90k/yrFull TimeJunior (<2 years)
  • Five Below

    Five Below

    13 days ago

    Assistant manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Arlington Heights, IL, United States
    Full TimeJunior (<2 years)
  • Kinseth Hospitality

    Kinseth Hospitality

    13 days ago

    Hotel guest service manager

    The Courtyard Arlington Heights is looking for an experienced Assistant General Manager to assist the GM in the hotel operations. Marriott experience is a plus but not preferred. Compensation is...

    onsite, Arlington Heights, IL, United States
    $60k – $66k/yrFull TimeJunior (<2 years)
  • Summit LLC

    Summit LLC

    15 days ago

    General manager ii

    Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations....

    onsite, Warrenville, IL, United States
    $100k – $129k/yrFull TimeLead / Manager
  • Saddle Creek Logistics Services

    Saddle Creek Logistics Services

    15 days ago

    Client services coordinator m-f 7am-3pm

    Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference...

    onsite, Joliet, IL, United States
    $41k/yrFull TimeJunior (<2 years)
  • Trane Italia

    Trane Italia

    15 days ago

    Area service leader

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Willowbrook, IL, United States
    $98k – $205k/yrFull TimeLead / Manager
  • Allied Universal

    Allied Universal

    15 days ago

    Service coordinator

    Overview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access...

    onsite, Carrollton, TX, United States
    $50k – $67k/yrFull TimeJunior (<2 years)
  • Summit LLC

    Summit LLC

    16 days ago

    General manager i

    Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations....

    onsite, Warrenville, IL, United States
    Full TimeLead / Manager
  • Hub Group

    Hub Group

    16 days ago

    Account management specialist - (tuesday-saturday)

    The Account Management Specialist (Tues-Sat) will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to...

    onsite, Oak Brook, IL, United States
    $50k/yrFull TimeJunior (<2 years)
  • Archer Daniels Midland

    Archer Daniels Midland

    17 days ago

    Manager customer service - quincy, il

    Manager, Customer Service - Quincy, IL Job Summary Lead the collaboration process with the different clients of the pet division. Meet with the commercial area to define optimal logistics and...

    onsite, Quincy, IL, United States
    Full TimeLead / Manager
  • Victaulic

    Victaulic

    17 days ago

    Customer care manager

    Job Description VICTAULIC Customer Care Manager Carol Stream, IL Full-Time Customer Care Victaulic does not provide immigration sponsorship (e.g., H-1B, TN, or other work visa sponsorship) for this...

    onsite, Carol Stream, IL, United States
    $95k – $110k/yrFull TimeLead / Manager
  • Solina

    Solina

    17 days ago

    Customer service representative

    Customer Service Representative Primary Location: Bolingbrook, Illinois, United States of America At Solina, our community of close to 5,000 people share a passion for food and live our...

    onsite, Bolingbrook, IL, United States
    Full TimeJunior (<2 years)
  • Drury Hotels

    Drury Hotels

    18 days ago

    Assistant general manager - unassigned

    Property Location: 2706 West DeYoung - Marion, Illinois 62959 YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is...

    onsite, Marion, IL, United States
    $58k – $87k/yrFull TimeJunior (<2 years)
  • Great Lakes Credit Union

    Great Lakes Credit Union

    18 days ago

    Assistant branch manager

    Award-Winning Workplace. People-First Culture. Great Lakes Credit Union is proud to be recognized as an American Banker Best Credit Union to Work For and a Best Place to Work for Women in 2026. Join...

    onsite, Berkeley, IL, United States
    $46k – $69k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Service manager - rockford, il

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $28- $33/hr; however, base pay...

    onsite, Rockford, IL, United States
    $56k – $67k/yrFull TimeJunior (<2 years)
  • A

    Andy's Frozen Custard Corporate

    19 days ago

    Shift manager - weber road

    Job Summary The Shift Manager supports the crew in directing the daily operations of their Andy’s store in support of the Mission, Values and Culture while role modeling Andy’s Standard of...

    onsite, Bolingbrook, IL, United States
    $34k – $40k/yrPart TimeJunior (<2 years)
  • Orland Park Division

    Orland Park Division

    19 days ago

    Service manager

    The International Autos Group is looking for a customer driven service manager for one of our strong performing dealerships in the south suburbs. Our customers deserve the best of treatment, and so...

    onsite, Orland Hills, IL, United States
    Full TimeJunior (<2 years)
  • PLS

    PLS

    19 days ago

    Customer care supervisor

    This position is located at 814 Commerce Dr., Oak Brook, IL 60523 PLS®: People. Location. Service Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a...

    onsite, Oak Brook, IL, United States
    $54k/yrFull TimeJunior (<2 years)
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    19 days ago

    Product manager - document management services

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful...

    onsite, Chicago, IL, United States
    Full TimeSenior (5+ years)
  • Compass Group

    Compass Group

    19 days ago

    Manager, biomedical services

    Position Title: Mgr, Biomedical Services- Chicago, IL Salary: $90,000- $115,000/yr Other Forms of Compensation: Join Intelas, a Compass Healthcare company. Intelas, a Compass Healthcare company,...

    onsite, Chicago, IL, United States
    $90k – $115k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Hotel Lincoln

    Hotel Lincoln

    20 days ago

    Outlets manager - oem

    Property Description Join the Team at Hotel Lincoln! Perched in the heart of Chicago’s lively Old Town, Hotel Lincoln isn’t just a place to stay—it’s a place where personality shines. Our eclectic,...

    onsite, Chicago, IL, United States
    $55k – $65k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Allied Universal

    Allied Universal

    23 days ago

    Assistant security manager

    Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic,...

    onsite, Quad Cities, IL, United States
    $80k/yrFull TimeLead / Manager
  • Target

    Target

    23 days ago

    Executive team leader service & engagement (assistant manager front end)- algonquin, il

    The pay range is $64,000.00 - $128,000.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and...

    onsite, Algonquin, IL, United States
    $64k – $128k/yrFull TimeLead / Manager
  • 7 Brew

    7 Brew

    23 days ago

    General manager

    Base pay starts at $52,000 annually. OTHER PAY: Quarterly bonus program 7 Brew is so much more than just a coffee stand. It’s the concept of cultivating kindness and joy with every drink – through...

    onsite, Saint Augustine, IL, United States
    $52k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • Ingredion Incorporated

    Ingredion Incorporated

    25 days ago

    Sr. manager, global infrastructure service delivery

    About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on,...

    onsite, Westchester, IL, United States
    $149k – $199k/yrFull TimeSenior (5+ years)
  • Carle Health

    Carle Health

    25 days ago

    Business development, service line program manager

    Overview Preferred location is Bloomington, IL but will consider candidates in Champaign or Peoria. The Healthcare Business Development Service Line Manager supports the planning, execution, and...

    onsite, Bloomington, IL, United States
    $74k/yrFull TimeEntry with Degree
  • N

    New Star

    a month ago

    Care manager

    Care Manager Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental...

    onsite, Northwest Indiana, IN, United States
    Full TimeJunior (<2 years)

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