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  3. Service Manager

Onsite Service Manager jobs in Connecticut, USA

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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

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      David G. (Hiring Manager)

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      Sophie L.

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      Introductory Interview

      Marta W.

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      Kick-off Interview

      Daria (HR)

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      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

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Service Manager Jobs in Connecticut: On-Site Opportunities Await

Connecticut businesses are actively seeking a dedicated service manager to lead operations and elevate customer satisfaction. With 288 open positions available, this on-site role offers a chance to join dynamic teams across the state. As demand grows for skilled leadership in service-oriented industries, this is an excellent time to explore service manager vacancies in Connecticut.

The ideal candidate brings strong organizational and communication skills, along with a proven ability to manage teams, streamline workflows, and resolve customer concerns efficiently. Employers hiring a service manager typically look for problem-solving abilities, financial acumen for budgeting and reporting, and comfort using scheduling or CRM software. Adaptability and a customer-first mindset remain essential traits, as service managers often balance operational oversight with hands-on client interaction in fast-paced environments.

On-site work remains the standard for service manager positions in Connecticut, reflecting the hands-on nature of overseeing daily operations, staff performance, and customer service quality. Local businesses across automotive, retail, and hospitality sectors continue to expand their service teams, driving steady regional demand. This consistent growth makes Connecticut a promising market for professionals seeking long-term career stability in service management.

If you're ready to take the next step in your career, explore current service manager positions available through Global Work AI. Whether you're an experienced leader or looking to grow into a management role, opportunities across Connecticut are waiting for motivated professionals like you. Discover how Global Work AI can connect you with the right fit today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average service manager salary in Connecticut?

    In Connecticut, a service manager typically earns around the low-to-mid $70,000s per year, with compensation moving higher in larger metro areas and in technical or automotive settings. Pay can also shift based on team size, customer volume, and whether the role includes budget or operations responsibility. Employers in Hartford, New Haven, Stamford, and nearby markets often benchmark against local demand and experience level. Reviewing current listings helps you compare base pay, bonus potential, and benefits against similar service manager roles across the state.
  • What skills and qualifications are needed for a service manager role?

    Strong leadership, scheduling, conflict resolution, and customer service skills are essential for a service manager in Connecticut. Most employers look for prior experience supervising staff, handling escalations, and improving workflow, plus comfort with reporting tools, CRM systems, or service software. A high school diploma is sometimes enough, though an associate’s or bachelor’s degree can help in more competitive markets. Industry-specific knowledge matters too, especially in automotive, facilities, or technical support. Comparing postings can show which certifications or systems are most valued.
  • What does a service manager do day to day?

    A service manager usually starts by reviewing staff coverage, pending requests, and customer issues that need quick attention. The day often includes coaching team members, checking service quality, tracking performance metrics, and solving problems before they affect turnaround time or client satisfaction. In Connecticut, on-site service manager jobs may also involve coordinating with operations, sales, or maintenance teams depending on the industry. Because priorities can change fast, the role blends hands-on oversight with administrative follow-through. Looking at real job ads can clarify how much of the work is team leadership versus direct service delivery.
  • What industries in Connecticut hire service managers the most?

    Demand is strongest in industries that rely on consistent client support and operational oversight, especially automotive dealerships, healthcare, property management, hospitality, manufacturing, and field service companies. In Connecticut, the Hartford and New Haven areas often post openings tied to fleet, repair, or facilities operations, while coastal business hubs may need managers for hotels, equipment service, or customer-facing teams. The exact mix varies by local economy, so it helps to compare employer types and review recent Connecticut listings to see where service manager experience is most in demand.
  • What does the hiring process look like for a service manager position?

    Most hiring paths begin with an application review, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. For a service manager in Connecticut, employers may also ask about scheduling experience, performance coaching, and how you manage service-level goals in an on-site setting. Some companies include a practical scenario or team discussion before extending an offer. Background checks and reference calls are common, especially in regulated or customer-sensitive industries. Checking current openings can help you prepare for the questions each employer is likely to ask.
  • What are the typical hours and working conditions for an on-site service manager job in Connecticut?

    Expect a schedule that often tracks business hours, but many on-site service manager roles in Connecticut also require early starts, late finishes, or occasional weekends to support peak demand. The work is usually split between an office, service area, or floor environment, so the pace can be active and sometimes physically demanding. In automotive, hospitality, and facilities settings, being present matters because staffing, customer issues, and workflow decisions happen in real time. Reviewing postings side by side can show which employers offer steadier hours and which expect broader availability.
  • What career growth opportunities are available for a service manager?

    A service manager can move into senior operations, regional management, department director, or general manager roles as experience grows. In Connecticut, advancement often depends on measurable results such as improved customer satisfaction, reduced turnaround times, stronger retention, or better team performance. Some professionals also pivot into training, process improvement, or industry specialization, especially in healthcare, automotive, or technical services. Building expertise with budgeting and analytics can open more doors over time. Comparing related roles can help you map a next step that fits your background and long-term goals.

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288 jobs found

  • Healthtrax Fitness & Wellness

    Healthtrax Fitness & Wellness

    Today

    Part time manager on duty

    Part-time Manager on Duty We are looking for a part – time seasonal Manager on Duty to create exceptional experiences for our members, event participants and guests. You will be responsible for...

    onsite, Tolland, CT, United States
    Part TimeJunior (<2 years)
  • Compass Group

    Compass Group

    Today

    Food service production manager - east connecticut state university

    Location: EAST CONNECTICUT STATE UNIVERSITY - WINDHAM, CT Salary: $65,000 - $70,000 Other Forms of Compensation: Medical, Dental, Vision, 401k, PTO At over 300 college & universities around the...

    onsite, Windham, CT, United States
    $65k – $70k/yrFull TimeLead / Manager
  • Michaels Stores

    Michaels Stores

    Today

    Full time sales and services manager

    Store - HART-MANCHESTER, CT The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role...

    onsite, Manchester, CT, United States
    $36k – $47k/yrFull TimeLead / Manager
  • Accenture

    Accenture

    2 days ago

    Public service - state government consulting senior manager – transformation lead

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Michael Jordan's Steak House and MJ23 Sports Bar & Grill

    Michael Jordan's Steak House and MJ23 Sports Bar & Grill

    2 days ago

    Service manager - michael jordan's steak house

    Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in...

    onsite, Montville Center, CT, United States
    Full TimeLead / Manager
  • CentiMark Corporation

    CentiMark Corporation

    5 days ago

    Service manager (commercial/ industrial flooring)

    QuestMark, a division of CentiMark Corporation, is a well-established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided...

    onsite, Windsor, CT, United States
    $50k – $71k/yrFull TimeJunior (<2 years)
  • Momentum Solar

    Momentum Solar

    5 days ago

    Service manager

    WHO ARE WE? Momentum Solar, one of the top residential solar companies in the nation, is redefining solar energy. Momentum’s team culture has often been described as a fast-growing family of...

    onsite, East Berlin, CT, United States
    $85k – $95k/yrFull TimeLead / Manager
  • Destination Pet, LLC

    Destination Pet, LLC

    6 days ago

    Assistant manager

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of...

    onsite, Hartford, CT, United States
    $42k – $46k/yrFull TimeJunior (<2 years)
  • V

    Vachon Chevrolet Inc

    6 days ago

    Automotive service advisor

    About the Role: The Service Advisor will support the Service and Parts Director to ensure the smooth and efficient operation of the Service Department. This position is responsible for overseeing...

    onsite, East Brooklyn, CT, United States
    Full TimeJunior (<2 years)
  • State Street

    State Street

    7 days ago

    Client service & delivery manager, vp - state street investment management

    State Street Investment Management is seeking a Vice President, Head of Client Service & Delivery to lead the client service strategy and operating model for its Investment Solutions (Multi-Asset)...

    onsite, Boston, MA, United States
    $110k – $189k/yrFull TimeVP / C-level
  • New Country Porsche Of Greenwich

    New Country Porsche Of Greenwich

    7 days ago

    Service advisor

    The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business...

    onsite, Greenwich, CT, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    7 days ago

    Public service - state government consulting manager - transformation

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • Bozzuto's Inc.

    Bozzuto's Inc.

    9 days ago

    Adams customer service manager - deep river

    Position Overview: As the Customer Service Manager, you will lead and oversee the customer service team, ensuring exceptional service delivery and customer satisfaction. You will be responsible for...

    onsite, Deep River, CT, United States
    $50k/yrFull TimeJunior (<2 years)
  • Doosan Corp

    Doosan Corp

    9 days ago

    Manager, field service engineering

    Company Background At HyAxiom, we develop, manufacture and service hydrogen fuel cells along with other innovative hydrogen energy solutions. We are a leading provider of stationary fuel cell...

    onsite, South Windsor, CT, United States
    Full TimeLead / Manager
  • E

    Edge Fitness, LLC

    10 days ago

    Assistant general manager (me)

    Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are...

    onsite, Meriden, CT, United States
    Full TimeJunior (<2 years)
  • EY

    EY

    13 days ago

    Sap - is-u customer service manager - consulting - location open

    Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

    onsite, Akron, OH, United States
    $143k – $297k/yrFull TimeLead / Manager
  • PGA Tour Superstore

    PGA Tour Superstore

    15 days ago

    Retail sales and service manager

    Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest...

    onsite, Norwalk, CT, United States
    $48k – $55k/yrFull TimeJunior (<2 years)
  • Hoffman Auto Group

    Hoffman Auto Group

    16 days ago

    Bmw service manager

    Job Details: Job Location: BMW of Waterbury - Waterbury, CT Salary Range: $175000.00 - $250000.00 Base+Commission/year Role Purpose Responsible for running an efficient and profitable service...

    onsite, Waterbury, CT, United States
    $175k – $250k/yrFull TimeEntry with Degree
  • Military Spouse Corporate Career Network

    Military Spouse Corporate Career Network

    18 days ago

    Manager, field service - shelton ct

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,...

    onsite, Shelton, CT, United States
    $112k – $149k/yrFull TimeJunior (<2 years)
  • ITT Inc. - English US

    ITT Inc. - English US

    20 days ago

    Manager, customer service and demand management

    About ITT: ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense,...

    onsite, Stamford, CT, United States
    $119k – $178k/yrFull TimeLead / Manager
  • Goodyear

    Goodyear

    23 days ago

    Service manager - west hartford, ct

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $25 - $33/hr; however, base pay...

    onsite, West Hartford, CT, United States
    $50k – $67k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    23 days ago

    Service manager - wethersfield, ct

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $23.00 - $32.00/hr; however,...

    onsite, Wethersfield, CT, United States
    $46k – $65k/yrFull TimeJunior (<2 years)
  • Reynolds' Subaru

    Reynolds' Subaru

    24 days ago

    Auto detail manager

    Join our amazing team at Reynolds Subaru . Hard work, determination and customer satisfaction are why Reynolds' Subaru has been on Hamburg Cove for over 160 years. The Reynolds' Family has been...

    onsite, Old Lyme, CT, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    24 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager - healthcare

    SERVICE STRATEGY MANAGER - HEALTHCARE Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Service strategy senior manager - telecom, media & entertainment

    SERVICE STRATEGY SENIOR MANAGER - TELECOM, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology, media & entertainment (tme)

    SERVICES STRATEGY MANAGER – TECHNOLOGY, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Compass Group

    Compass Group

    a month ago

    Resident district manager - chartwells k-12 food service

    Salary: $110,000 - $120,000 Other Forms of Compensation: Yearly Bonus Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids...

    onsite, Stamford, CT, United States
    $110k – $120k/yrFull TimeLead / Manager
  • HP

    HP

    a month ago

    Sr. manager, service supply chain portfolio management office

    Job Summary This role is responsible for providing direct leadership to a team of senior-level exempt individual contributors and managers focusing on strategic development, and shaping the vision,...

    onsite, Houston, TX, United States
    $131k – $205k/yrFull TimeSenior (5+ years)
  • Encon Heating & AC

    Encon Heating & AC

    a month ago

    Service manager

    We are looking to add a Service Manager to our Commercial Service Team based out of Stratford CT. The Service Manager runs a technician team of 7–15 and owns its productivity, quality, and revenue....

    onsite, Stratford, CT, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    a month ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    a month ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager

10,000,000+ more jobs available!