Senior practice manager - geriatrics and internal medicine clinics

Employment Type:

Full time

Shift:

Day Shift

Description:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

The Saint Alphonsus Medical Group (SAMG) is looking for a collaborative, operational-focused, and experienced Senior Practice Manager for our Geriatrics and Internal Medicine clinics!

Position Summary & Highlights:

As the Senior Practice Manager, you will oversee the operations of the Geriatrics and Internal Medicine clinics including managing providers and Locums staff between both specialties. Clinic locations include: Eagle Health Plaza (IM and Geriatrics), Boise Regional Medical Center Geriatrics, and South Nampa Geriatrics. This position oversees 5 Internal Medicine Providers (physicians), 10 Geriatric Providers (physicians, NPs, and PAs) 1 Lead RN, 2 Pharmacists, 2 Outpatient Social Workers, 1 LPN, 10 MAs, 1 Lead Patient Service Rep (PSR), and 6 Patient Service Representatives. You would have a dyad relationship with the Medical Directors for each site or subspecialty and will be responsible in carrying out policies, protocols, etc., under their lead.

What You Will Do:

• Manage more than 10 providers and 20 non-provider colleagues across all clinics.
• You will be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership.
• You will be responsible for the following areas: Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork.
• Participate in health system initiatives and projects related to these specialties.
• Spend time at each of the three clinic locations and be visible and present to staff and providers.
• An ideal candidate will have thorough knowledge of ambulatory practice and operations and customer requirements.
• You will have strong communication skills, are highly organized and able to handle multiple priorities.
• You will also be adaptable to change and shifting priorities, engage with a variety of roles, and work with providers on metrics and other priorities to support their practices.
• Lastly you will have strong collaboration skills, solid analytical skills, and a great deal of self-initiative.

Clinic Locations:

• Eagle Health Plaza: 323 E Riverside Dr Ste 224 - Eagle, ID 83616
• South Nampa: 215 E Hawaii Ave Ste 170 - Nampa, ID 83686
• Boise: 5966 W Curtisian Ave - Boise, ID 83704 (Regional Medical Center campus)

Learn more about Geriatrics Services:

https://www.saintalphonsus.org/specialty/geriatrics/

Learn more about Internal Medicine Services:

https://www.saintalphonsus.org/specialty/internal-medicine

Minimum Requirements:

Must possess knowledge normally acquired through completion of a bachelor’s degree in business or healthcare related field, with eight (8) or more years of related experience; or equivalent combination of education and experience. 5 years of supervisor/manager experience required. Must have active driving privileges. If, during the course of employment, driving privileges change or colleague receives a driving citation, the colleague is required to notify their supervisor and/or HR.

Highlights and Benefits

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit www.saintalphonsus.org/careers to learn more!

Saint Alphonsus Facility Information

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. Forbes America's Best Large Employers 2025; Forbes America's Best Employers for Healthcare Professionals 2025; Top 15 Health Systems in the country by IBM Watson Health; The region’s most advanced Trauma Center (Level II); Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.