Senior Operations Assistant – Infra LAC Front Office

Job #: req38928

Organization: IFC

Sector: Operations

Grade: GD

Term Duration: Open-Ended Staff (OPEN-OP)

Recruitment Type: Local Recruitment

Location: Washington, DC, United States

Required Language(s): English

Preferred Language(s): Spanish

Closing Date: 10/31/2026 (MM/DD/YYYY) at 11:59pm UTC

At the International Finance Corporation (IFC), a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. In fiscal year 2026, IFC committed a record $105.6 billion to private companies and financial institutions in developing countries. For more information, visit www.ifc.org.

Infrastructure is one of IFC's strategic priorities. IFC’s Infrastructure department supports the World Bank Group’s aim of improving access to efficient, reliable and affordable infrastructure for the poor in emerging markets. IFC’s LAC Infrastructure unit is an open and dynamic team that delivers financial and technical support to clients in the power, transport, telecoms, municipal & environmental infrastructure, and natural resources sectors, from IFC’s own Balance Sheet and through mobilization of other capital. The department also seeks to maintain IFC, as part of the World Bank Group, at the cutting edge of helping member countries find solutions to new and emerging infrastructure and natural resources issues.

The Latin America Infrastructure Department is seeking to recruit a Senior Operations Assistant who will work with and support the Senior Investment Officer managing the front office functions for the department in Washington DC (i) coordinating efforts with and supporting the CELVP front office; (ii) coordinating the department efforts with the HQ based Knowledge Bank and IBRD teams coordinating activities across sub-sectors and sub-regions; (iii) consolidating and updating the department strategy for infrastructure sub-sectors in coordination with the department managers; (iv) supporting the LAC Infrastructure Regional Industry Director and the Management team in delivery of the program, management of the portfolio, and strategic engagements; and (iv) represent the department in meetings with clients, senior management, WBG colleagues, and government counterparts in Washington DC.

The position will be based in Washington DC and will report to the Senior Investment Officer managing the front office functions for the department.

Duties and Accountabilities

Include, but are not limited to:

• Provide a wide range of office support to the LAC Infrastructure team and management to make a significant contribution to the achievement of the unit work program;
• Coordinate and work closely with the CELVP front office in organization of meetings, travel programs that include CELVP, LAC Infrastructure Regional Industry Director and the Management team with clients, senior management, WBG colleagues, and government counterparts (including during IMF/WBG Annual and Spring Meetings); support formatting and preparation of the client briefs for CELVP;
• Support project teams in processing of transactions and IFC Board Paper drafting and submissions as Team Assistant in projects, helping coordination of all relevant meetings in HQ for the full Board projects;
• Manage the front office team’s and when needed back up the LAC Infrastructure Management team’s travel, calendar, and day to day requests; troubleshoot when required;
• Organize travel arrangements and logistics for team and management events, working closely with Amex and, as necessary, liaising with country offices and external parties;
• Support all administrative requests, such as office supplies orders, staff directory changes, email distribution lists, visitor’s passes, videoconferences, and Webex/Teams meetings;
• Provide guidance and answer general queries from staff, managers, and consultants about IFC/WBG procedures and any request to facilitate links between colleagues in Country Offices, HQ, and other Bank counterparts;
• Assist in updating and maintaining iPortal, Phoenix, Sharepoint and OneDrive repositories for tracking, e-filing, and archiving system, applying the appropriate record retention policies;
• Adept handling critical files and confidential material with discretion following the WBG Access to Information policy;
• Provide backup support to other ACS staff during absences and peak periods.

Selection Criteria

Note: Preference will be given to local talent, that is, applicants who are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.

• High school diploma with 7 years of experience or equivalent combination of education (Bachelor's degree) and experience;
• Previous work experience in a broad range of secretarial, administrative, logistics and finance duties;
• Outstanding administrative and organizational skills, self-motivated and reliable;
• Strong computer skills and good knowledge of relevant software applications and IFC systems (Word, Excel, PowerPoint, iDesk, iPortal, Webex, Admin Portal, SAP, etc.)
• Familiarity with IFC policies and procedures;
• Effective time management and organizational skills;
• Ability to produce high-quality work under pressure;
• Self-starter, who pays attention to detail, is well-organized, focused, and works with minimal supervision;
• Outstanding interpersonal skills and ability to work with people at all levels;
• Good interpersonal communication, strong written and oral communications skills, including ability to draft correspondence and proofread/edit materials and ability to interact with stakeholders at all levels;
• Ability to deal sensitively in multicultural environments and build effective working relations with the local and international staff;
• High level of discretion and confidentiality;
• Fluent in English. Spanish desired.

As the World Bank Group continues to evolve, we value candidates who: Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries. Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making. Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC including our values and inspiring stories.