Position Summary

The Senior Manager, Technology Operations, leads the planning and execution of complex technology programs aligned with strategic objectives. This role oversees financial management, risk mitigation, and resource allocation across multiple projects while fostering collaboration among stakeholders. The position requires translating business needs into actionable technology solutions, driving operational efficiency, and ensuring program success through effective monitoring and control. The ideal candidate demonstrates strong leadership, strategic decision-making, and communication skills to influence teams and deliver measurable business outcomes within a dynamic environment.

About the team

The Technology Operations team drives efficient program and financial management to support business, nonprofit, and government entities in achieving their missions. The team excels in planning, monitoring, and delivering complex projects aligned with strategic objectives. By leveraging technology strategies and fostering collaboration, they provide clear solutions that enhance operational performance. The team emphasizes strong stakeholder engagement, sound decision-making, and continuous improvement to optimize resources and mitigate risks. Their commitment to integrity and excellence ensures impactful results that save time and costs while enabling organizations to focus on their core goals.

What you'll do

• Lead the planning, execution, and monitoring of multiple technology programs aligned with strategic objectives.
• Manage budgets, forecasts, and resource allocation to ensure financial and operational efficiency.
• Develop and maintain strong collaborative relationships with stakeholders to drive consensus and informed decision-making.
• Translate business requirements into actionable technology solutions supporting domain needs and market standards.
• Identify risks and implement mitigation strategies to ensure successful program delivery.
• Oversee performance metrics, reporting, and continuous improvement of program management processes.
• Mentor and develop team members, fostering a high-performing and accountable work environment.

What you'll bring

• Proven expertise in program and financial management, including budgeting, forecasting, and cost control across multiple projects.
• Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
• Demonstrated ability to lead complex programs using established program management tools and frameworks.
• Exceptional stakeholder management and communication skills to influence and build consensus across teams.
• Experience in risk assessment, mitigation planning, and performance monitoring to ensure program success.
• Ability to develop business cases and translate strategic objectives into actionable project plans.
• Leadership skills in mentoring, coaching, and fostering team development to drive operational excellence.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
• Option 2: 7 years’ experience in project management, program management, program operations, or related area. 2 years’ supervisory experience.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.