TForce Freight
TForce Freight·last month

Senior director, region operations

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Location

onsite, Elkridge, MD, United States

Commitment

Full Time

Level

Director

Required skills

Operations ManagementData AnalysisStrategic PlanningProductivity OptimizationService Level ManagementQuality AssuranceTeam LeadershipOperational ExpertiseCustomer Requirements Analysis

Job Description

Job Title: Planner, Operations Support

Job Summary:

The Operations Support Planner is responsible for overseeing the operations of TFF Service Centers. The incumbent analyzes operational data to understand productivity, service, and quality targets. This position provides strategic direction to service center managers to develop action plans and improve service level results. The candidate participates in sales team meetings to understand customer requirements, expectations, and provide operational expertise.

Job Responsibilities:

  • Oversees service center managers within the district.
  • Analyzes operational data to understand productivity, service, and quality targets.
  • Provides strategic direction to service center managers to develop action plans and improve service level results.

Job Requirements:

  • U.S. citizen or otherwise authorized to work in the U.S.