About this Job

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-317. This position is located in Architecture, Standards and Platform. Req 227398 Interested in advancing your career in DevOps and Platform Engineering while helping modernize technology across Louisiana state government? The Office of Technology Services (OTS), Architecture, Standards & Platform (ASP) section is seeking an experienced, hands-on engineer to join its Platform Engineering team.

This position focuses on designing, developing, and supporting automated infrastructure and software delivery solutions using modern cloud technologies, Infrastructure as Code (IaC), CI/CD pipelines, and container platforms. The team works with state agencies and development teams to build reusable deployment patterns, improve developer productivity, and establish secure, standardized, and reliable application delivery practices.

This position designs, develops, and maintains Infrastructure as Code (IaC) solutions using technologies such as Terraform, OpenTofu, Bicep, or equivalent tools to automate cloud infrastructure provisioning, configuration, and lifecycle management. The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments.

The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. This position is within the Office of Technology Services (OTS), Architecture, Standards & Platform and supports DevOps and Platform Engineering.

The incumbent bridges application development and operations by enabling standardized delivery through platform integrations, automation, and consulting, ensuring teams can adopt repeatable delivery patterns aligned with OTS standards. The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications

Seven years of experience in information technology or administrative services; OR Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR An associate's degree in information technology plus five years of experience in information technology or administrative services; OR A bachelor’s degree plus five years of experience in information technology or administrative services; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR A master’s degree plus four years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Duties and Other Information

Job Duties:

Builds and supports DevOps platform integrations and automation to enable consistent delivery:

• Serves as the head technical consultant for assigned DevOps infrastructure technologies, designing, developing, testing, debugging, and documenting automation and integrations across the DevOps toolchain (for example: source control, CI, artifact management, deployments, observability, and work management).
• Develops and maintains “golden paths” and reusable building blocks (templates, reference repos, reusable workflows, standard configurations, runbooks) that teams can adopt with minimal customization.
• Implements and maintains secure-by-default delivery automation and deployment patterns, including environment configuration standards, secrets handling, and repeatable promotion practices.
• Troubleshoots and resolves pipeline, deployment, and environment issues; performs root cause analysis and implements preventative improvements, including support for the most complex and most critical incidents within the assigned technology scope.
• Partners with platform owners and technical leadership to ensure integrations and automation align with enterprise standards and support long-term maintainability.

Consults with application teams and operations stakeholders to onboard, adopt standards, and improve delivery practices:

• Provides expert-level consultation to application teams and operations stakeholders to implement standard pipelines, deployment processes, and observability patterns, tailoring guidance to project needs while preserving enterprise consistency.
• Assesses delivery requirements and maturity and identifies practical next steps to improve reliability and delivery outcomes (for example: branch protections, automated checks, release strategies, environment promotion, monitoring baselines).
• Produces clear enablement documentation and onboarding guides for teams adopting DevOps platforms and standard delivery practices and works with teams to transition solutions from bespoke implementations to supported, repeatable platform patterns where appropriate.

Establishes and enables DevOps standards and remains current on tools and practices:

• Contributes to and maintains DevOps platform standards, procedures, and guidelines within the assigned technology scope, including standard configurations and recommended delivery patterns that enable consistent adoption across teams.
• Provides recommendations for improvements to platform services and integrations to increase performance, resiliency, reliability, and cost effectiveness for the delivery ecosystem and supporting infrastructure.
• Researches new developments in tools, platforms, and software relevant to DevOps infrastructure technologies; evaluates options and documents recommendations based on security, maintainability, usability, and total cost of ownership.
• Helps define and refine practical measures of adoption and maturity (for example: use of standard pipelines/configurations, onboarding completion, baseline monitoring coverage) and supports continuous improvement initiatives.

Provides technical leadership, mentorship, and knowledge sharing in DevOps practices:

• Coaches developers and platform team members on effective CI/CD practices, automation patterns, and platform usage through pairing, reviews, and informal training sessions.
• Reviews pipeline and automation changes for quality, consistency, and maintainability; provides actionable feedback to improve outcomes.
• Leads or contributes to at least one knowledge-sharing activity per year (examples: demo sessions, brown bags, written guidance, internal documentation improvements).
• Performs all other tasks, special projects, analysis, studies, and plans as directed.

Position-Specific Details:

Appointment Type: This vacancy will be filled by promotion of a current permanent status Office of State Technology employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion. Louisiana is a “State as a Model Employer” for People with Disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).

For further information about this vacancy, contact: Danielle Martin HR Analyst Division of Administration/Office of Human Resources email: Danielle.Martin@la.gov