Senior data analyst operational analytics & reporting (oar)

We are seeking Senior Data Analyst, Operational Analytics & Reporting (OAR) to join IQVIA Laboratories at Durham, NC.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

The Senior Data Analyst, Operational Analytics & Reporting (OAR), partners with stakeholders across IQVIA Laboratories to deliver reporting, analytics, automation, and AI-enabled solutions that improve operational performance and business outcomes. This role combines technical expertise, business engagement, and continuous improvement to transform how operational insights are generated, accessed, and utilized.

What You'll Be Doing:

• Develop, maintain, and enhance operational reports, dashboards, and analytical solutions that support laboratory operations
• Translate business requirements into scalable reporting and data solutions that drive decision-making
• Analyze operational performance trends and deliver actionable insights to business stakeholders
• Design and implement automated reporting processes and workflows to improve efficiency and reduce manual effort
• Support the adoption of AI-enabled tools, including Microsoft Copilot and intelligent automation technologies
• Partner with cross-functional teams across Central Labs, Specialty Labs, Quality, Clinical Logistics, and Biosciences to address business challenges
• Promote data governance, reporting standards, and documentation best practices
• Evaluate emerging technologies and recommend innovative solutions to improve operational performance

What We Are Looking For:

Bachelor's degree or equivalent practical experience in data analytics, business intelligence, reporting, data management, information systems, statistics, or a related operational discipline

Years of experience in relevant fields: Experience developing analytical solutions within a business environment

Strong experience using SQL for data extraction, analysis, and reporting

Experience with Power BI or similar business intelligence platforms to develop reports and dashboards

Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Strong analytical thinking, problem-solving, and business curiosity with the ability to translate data into actionable insights
• Excellent communication and presentation skills, including the ability to engage effectively with both technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced environment while maintaining a continuous improvement mindset
• Collaborative approach with strong stakeholder management and relationship-building skills
• Adaptability, learning agility, and enthusiasm for adopting emerging technologies and innovative solutions
• Experience in laboratory, healthcare, clinical research, or operational environments preferred
• Familiarity with Microsoft Fabric, Snowflake, Databricks, Power Query, DAX, data modeling, workflow automation, AI tools, chatbot technologies, and reporting lifecycle management preferred

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $62,900.00 - $131,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.