About Us

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future. With approximately 48,000 employees across several countries and Fiscal 2023 revenues of $205 billion, Cardinal Health ranks among the top 15 on the Fortune 500.

In Bangalore we have created an Innovation and Global Capability Centre (GCC) in 2021 as part of our Global Business Services (GBS) operating model that allows us to in-house talent and scale that talent across our business in areas such as Enterprise IT, Commercial Technologies and Business Process Solutions. Our ambition is to build differentiated opportunities that allow our organization to advance rapidly to be healthcare’s most trusted partner. At Cardinal Health, we're developing innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

Join a growing, influential design and development team whose span reaches across our medical segment sales teams and leaders, as well as our broader enterprise. As part of the Learning and Development Center of Excellence, you will have exposure to many facets of our business, opportunity to collaborate cross-functionally, and plenty of development projects to keep you satisfied!

What Learning Operations contributes to Cardinal Health

Learning Operations is responsible for leading the definition and implementation of the learning technology strategy to support learning activities for internal and external customers. Maintains a validated, FDA-compliant learning management system and supports learning technology across the enterprise.

• Administer and manage Cornerstone OnDemand (CSOD) LMS, including user management, learning assignments, curricula, certifications, and system configurations
• Configure and maintain organizational units (OU structure), security roles, workflows, and learning objects
• Manage the full course lifecycle including creation, updates, versioning, and archiving
• Perform system testing, validation, and support release management activities
• Troubleshoot LMS issues and provide end-user and administrator support
• Ensure data integrity, system accuracy, and optimal LMS performance
• Stay current on CSOD enhancements and recommend improvements aligned with business needs
• Utilize advanced Excel skills (Pivot Tables, XLOOKUP, dashboards) to analyze large datasets and track learning metrics
• Provide data-driven insights and recommendations to stakeholders and leadership
• Ensure accuracy and consistency of reporting data across systems
• Serve as the primary LMS subject matter expert (SME) for internal stakeholders, including L&D, HR, and business teams
• Communicate complex technical information in a clear, concise, and user-friendly manner
• Collaborate with stakeholders to understand business needs and translate them into effective learning technology solutions
• Ensure LMS compliance with FDA regulations and Cardinal Health policies, including audits, validation processes, and SOP documentation

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred.
• 4+ years of hands-on experience with Cornerstone OnDemand (CSOD) LMS
• Strong expertise in LMS administration, configuration, and governance
• Advanced Microsoft Excel skills (data analysis, reporting, dashboards)
• Excellent analytical and problem-solving abilities
• Strong verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders. Experience in regulated environments (e.g., FDA compliance, audits) is preferred
• ServiceNow ticket tracking & issue resolution
• HTML support for LMS/content

What is expected of you and others at this level

• Apply working knowledge of learning technologies and LMS systems to execute tasks of moderate complexity
• Analyze technical and operational challenges and implement effective solutions
• Use sound judgment within defined processes and guidelines
• Work independently with general guidance and collaborate effectively with teams
• Ensure accuracy, quality, and continuous improvement in all deliverables