Senior analyst, business operations ecommerce

Position Summary

The Senior Analyst, Business Operations eCommerce, plays a critical role in driving data-informed decision-making and operational excellence within the eCommerce business. This position involves analyzing market and customer data, developing actionable insights, and supporting project initiatives to optimize program performance. The role requires effective communication with stakeholders, collaboration across teams, and the ability to translate complex business challenges into data-driven solutions. By leveraging advanced analytics and visualization techniques, the analyst contributes to strategic planning and continuous improvement efforts that enhance customer experience and business outcomes.

About the team

The team is committed to delivering affordable, highly discounted labels to marketplace sellers who fulfill orders independently. They employ strong program and project management practices to align initiatives with strategic goals. By leveraging financial management, stakeholder communication, and data analysis, the team ensures operational efficiency and accountability. Their focus includes risk assessment, resource planning, and continuous monitoring to maintain program health. Collaborating across functions, they drive results that support marketplace sellers’ success while maintaining cost-effective operations and upholding a culture of excellence and integrity.

What you'll do

• Analyze customer and market data to generate actionable insights supporting eCommerce business operations.
• Develop and present clear, data-driven reports and recommendations to influence stakeholders and guide decision-making.
• Collaborate cross-functionally to identify process improvements and optimize program performance.
• Support project management activities by tracking milestones, resolving issues, and communicating progress to business partners.
• Utilize data visualization tools to create effective graphical representations of complex datasets.
• Translate business challenges into analytical solutions using advanced methods and tools.
• Build and maintain professional relationships to facilitate cooperative problem-solving and achieve business goals.

What you'll bring

• Proven experience in business operations analysis with strong skills in data visualization and analytics.
• Ability to interpret customer and market data to provide actionable insights and support forecasting.
• Proficiency in project management, including tracking, reporting, and resolving project issues.
• Strong communication skills to influence stakeholders and present findings clearly and credibly.
• Knowledge of search engine optimization and site structure to support eCommerce initiatives.
• Demonstrated problem-solving skills using analytics and automation techniques to address business challenges.
• Collaborative mindset with experience building partnerships and working cross-functionally to achieve goals.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Salary

The annual salary range for this position is $60,000.00 - $110,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor's degree in business, finance, information technology, retail, human resources, or related area.
• Option 2: 2 years' experience in business, finance, information technology, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.