Security manager

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!

The Company:

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What’s in it for you:

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

Texas

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Supports corporate security initiatives and serves as a subject matter resource to corporate-level team members on security-related needs
• Manages physical security for store locations according to risk-based needs
• Supports complex, unique, or high-profile projects and service work
• Approves security-related invoices
• Administers the access control system
• Ensures security-related service tickets are completed promptly, cost-effectively, and efficiently
• Coordinates with alarm companies and vendors to schedule service and oversee security system installations in new, remodeled, or newly acquired stores
• Designs security systems for new, remodeled, and newly acquired stores
• Issues access codes and ID badges for the company’s access control system
• Monitors day-to-day security at corporate headquarters
• Supervises, trains, and schedules corporate security staff
• Attends security-related conferences and vendor shows
• Stays current on the latest physical security and safety technologies
• Maintains existing vendor relationships and strategically seeks new vendor partnerships to provide the most technologically sound solutions

EDUCATION & EXPERIENCE:

• 4+ years of experience managing physical security projects in a multi-unit environment, overseeing installation of alarm and CCTV systems, managing multiple vendors to accomplish tasks in multiple locations
• Working knowledge of access control, video management (CCTV), and alarm monitoring systems
• Experience supervising security staff required
• High School Diploma required; Bachelor’s degree preferred, or equivalent combination of education and experience
• ASIS Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification preferred
• Bilingual in English and Spanish (verbal) required
• Demonstrated strong verbal and written communication and interpersonal skills, including presentations utilizing PowerPoint; attention to detail and accuracy; and time management and organizational skills
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Proficient in using company-approved AI tools (e.g., Claude) to improve productivity, analyze data, streamline reporting, and support security risk assessments

ON-CALL EXPECTATIONS:

Responds to after-hours calls and emergency alerts, serving as the escalation point for the alarm monitoring center and security vendors, and supports the emergency response team as required.