Position Title: General Manager (Site Manager)
Reports To: Regional Director
Overview of Position:
The General Manager is responsible for managing assets and personnel onsite to meet the customer’s needs in a safe and efficient manner. Operating in a customer’s mill, the work environment is challenging and high-risk. The successful candidate coordinates daily activities, manages the risks, and maximizes profits. The General Manager reports to the Regional Director.
Typical Functions:
Site Operations:
- Create a safety culture of hazard identification and compliance with standards in the workforce.
- Manage 24/7 operations to achieve high equipment utilization with an optimal headcount to hit production targets while delivering a high degree of service quality.
- Understand the terms of the customer contract and meet with mill personnel as required, and communicate back to upper management and direct reports accordingly.
- Regularly be at the site to oversee operations.
- Develop site personnel and the management team to enhance performance and retain personnel.
Financial:
- Drive profitability to meet corporate targets.
- Maximize opportunities in customer contracts and strive for 100% compliance with the contract.
- Manage and adhere to site budgets, controlling expenses to deliver net profits.
- In conjunction with the divisional AVP Finance, work strategically to provide solutions to profit declines or increases in expenses due to changes in the business.
- Establish and maintain positive relations with vendors and lessors.
Metal Recovery Plant Operations:
- Provide resources and supervision to plant operations to achieve planned up time.
- Review planned material runs to ensure there is a balance between the mill’s needs and outside sales.
- Improve operational management systems, processes, and best practices.
- Examine financial data to analyze the profitability of each product generated by the plant.
- Ensure outputs meet customers’ specifications through frequent testing and inspections.
Training:
- Maintain a Training Matrix to ensure personnel are qualified to perform their assigned tasks and to increase their abilities, with structured training, and to perform a wider scope of duties.
- Challenge the staff to become better educated in the execution of business operations, project management, and financial performance through additional training.
- Identify “Train the Trainer” opportunities and execute within budgetary and Program objectives.
- Build programs to enhance the team’s abilities/capabilities. Enlist the assistance of corporate and external training resources.
- Continually evaluate the quality and effectiveness of training program deliverables.
Work Environment:
This job operates in both a professional office environment and an industrial environment. This role also leads and directs the workforce in a heavy industrial setting, requiring a strong commitment to safety and adherence to required PPE for the environment and safeguards for environmental concerns.
Physical Demands:
The physical demands described here are representative of those required to perform the essential functions of this job.
Required Education and Experience:
Requirements and skills
- Proven work experience in Operations or similar role.
- Knowledge of organizational effectiveness and operations management.
- Experience with budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Leadership ability.
- Strong organizational skills.
- Degree in Business, Operations Management, or related field.
- Valid driver’s license.