Tcs Usa

·3 days ago

Tcs Usa

·3 days ago

Sap hybris support analyst

Apply now

Location

onsite, Grand Rapids, MI, United States

Commitment

Full Time

Level

Junior (<2 years)

Job Description

SAP Hybris Support Analyst

Must Have Technical/Functional Skills

SAP Commerce Cloud (Hybris) support and troubleshooting
Java, J2EE, Spring Boot development/support knowledge
REST APIs and Microservices architecture
SQL query analysis and database troubleshooting
Incident, Problem, and Change Management processes
Application log analysis and monitoring
Agile and ITIL process knowledge

Roles & Responsibilities

Provide L2/L3 application support for SAP Commerce Cloud (Hybris) applications.
Analyze and resolve production incidents, service requests, and problem tickets.
Perform root cause analysis and implement preventive measures.
Monitor application performance, integrations, and batch processes.
Work closely with business users, development teams, and infrastructure teams.
Support deployments, release activities, and environment validations.
Prepare support documentation, KB articles, and operational reports.

Generic Managerial Skills, If any

Retail or eCommerce domain experience
Azure/AWS cloud exposure
Experience with ServiceNow, Splunk, Dynatrace, or similar monitoring tools
OMS/Order Management integration exposure

Ready to join the team?

Apply now

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  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
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Tue
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  Introductory Interview
  Marta W.
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  Kick-off Interview
  Daria (HR)
Wed
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  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
  Den

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Sap hybris support analyst

Job Description

SAP Hybris Support Analyst

Must Have Technical/Functional Skills

Roles & Responsibilities

Generic Managerial Skills, If any

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions