Sales & operations planning manager

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Learn more: jti.com

Title: Sales & Operations Planning Manager

Country: USA

Location: Raleigh, NC

Professional Area: Marketing & Sales

Role: Permanent

Reporting to: Commercial Planning Lead Manager

Talent Attraction Expert: Vivaldo Alves

Areas of Responsibilities:

Cycle Planning & Commercial Coordination:

• Leads the quarterly sales cycle planning process to ensure go-to-market plans are developed in a structured, timely, and collaborative manner.
• Coordinates planning inputs from Sales, Marketing, Finance, and other key stakeholders.
• Aligns commercial priorities, brand initiatives, trade programs, pricing actions, and field execution needs within the cycle planning process.
• Establishes and manages planning timelines, milestones, dependencies, and required stakeholder inputs.
• Ensures key commercial priorities are translated into clear and actionable plans for the sales organization.

Store Planning & Segmentation:

• Applies store segmentation and planning frameworks to ensure initiatives are directed toward the appropriate retail outlets.
• Partners with Sales and other stakeholders to validate store targeting and planning assumptions.

Capacity, Feasibility & Prioritization:

• Assesses proposed cycle activities against sales force capacity, timing, workload, and operational constraints.
• Identifies potential conflicts, dependencies, capacity constraints, and trade-offs before plans are finalized.

Cycle Plan Deliverables & Field Readiness:

• Develops and coordinates clear cycle plan outputs for the sales organization.
• Ensures cycle plan deliverables are accurate, complete, and aligned with approved business priorities.

Performance, Insights & Continuous Improvement:

• Leverages KPIs and sales-related data to evaluate planning effectiveness and inform future cycles.
• Supports informed prioritization and resource allocation across commercial initiatives.

What to expect:

At JTI Liggett, we are proud to be recognized as a Top Employer and awarded the Global Equality Standards certificate, continuing our commitment to equal pay and equal opportunities.

Our culture is what makes JTI Liggett a fun and exciting environment to work in. We value integrity, trust, empowerment, and freedom – freedom of choice, freedom of thought, freedom of expression, and freedom to be yourself.

We ask for accountability, ownership, results, and collaboration. And we care for our people's well-being. In addition to the salary, you can enjoy the following benefits:

• Annual Performance-based Bonus
• Employee Stock Purchase Plan
• Personal Development Programs
• Medical, Dental & Vision Plan for employees & family members
• Life Insurance
• Matching 401(K)
• Paid Time Off (PTO)
• Paid Family Leave (20 weeks)
• Short-Term & Long-Term Disability
• Education/Tuition Assistance
• Volunteering Activities
• Employee Assistance Program (counseling services for employees & family members)

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.