Sales manager

Compensation Type Yearly

Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location SpringHill Suites Colorado Springs North Air Force Academy 1320 Republic Drive Colorado Springs, CO 80921

Overview

The Sales Manager is responsible for driving revenue growth for the SpringHill Suites Colorado Springs through proactive sales efforts, account development, relationship management, and strategic market penetration. This role will focus heavily on identifying and securing new business while maintaining and growing existing accounts across key market segments, including corporate, government, military, project and construction, extended stay, and group business. The ideal candidate is a proactive, relationship-driven sales professional who enjoys prospecting, developing new accounts, and building strong partnerships throughout the Colorado Springs market.

Responsibilities

Key Responsibilities

• Proactively identify, prospect, and develop new business opportunities within the Colorado Springs market.
• Manage and grow existing corporate, government, military, project, extended-stay, and group accounts.
• Conduct consistent outside sales calls, site visits, sales tours, networking, and community outreach to generate new business.
• Develop relationships with local businesses, military and government organizations, contractors, healthcare organizations, educational institutions, and other key demand generators.
• Respond to leads and RFP opportunities promptly and accurately while meeting established response-time expectations.
• Negotiate rates and agreements within established hotel and revenue-management guidelines.
• Maintain an active sales pipeline and accurately document prospecting activity, opportunities, account information, and follow-up within required sales systems.
• Partner closely with the General Manager, Revenue Management, and Regional Sales leadership to identify need periods and develop strategies to drive incremental revenue.
• Participate in revenue and sales meetings and provide updates regarding production, pipeline activity, market intelligence, and upcoming opportunities.
• Monitor competitive hotels, local market conditions, account activity, and new developments to identify opportunities and protect market share.
• Conduct hotel tours and site inspections for prospective clients and represent the hotel at appropriate community, industry, and networking events.
• Maintain accurate contracts, account information, production tracking, and other required sales documentation.
• Support annual budgeting, sales planning, account reviews, RFP season, and other strategic sales initiatives.

Qualifications

• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Must be skilled in Windows, Company approved spreadsheets and word processing.
• Long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Previous hotel sales experience strongly preferred.
• Marriott and select-service hotel experience preferred.
• Experience with corporate, government, military, project, extended-stay, and/or group sales is a plus.
• Strong prospecting, relationship-building, negotiation, and closing skills.
• Excellent written and verbal communication.

Benefits

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions Paid holidays Paid vacation Paid sick leave (provided in accordance with applicable law) Employee assistance program (EAP) Educational opportunities / Tuition reimbursement Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington: 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year Up to 20 days of paid vacation per year, based on classification and length of service 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California: 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO. Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date This job opening was posted on 09/17/2026 and will remain open for at least 75 days.