POSITION DESCRIPTION

POSITION TITLE: Sales Associate – Platform

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: Assistant General Manager

DEPARTMENT: Retail

POSITION DESCRIPTION SUMMARY

Looking for a fast-paced role where no two days are the same? As a Sales Associate, you’ll be at the heart of the customer experience—welcoming travelers from around the world, driving sales, and keeping the store running smoothly. In this role, you’ll create a friendly, high-energy environment while delivering exceptional service, maintaining store standards, and helping customers find exactly what they need—quickly and efficiently.

WHAT YOU’LL DO

• Deliver a customer-first experience by greeting, assisting, and thanking every guest
• Drive sales through product knowledge and personalized recommendations
• Promote current offers, products, and services to enhance the customer experience
• Handle transactions accurately using POS systems
• Maintain a clean, organized, and visually appealing store environment
• Support inventory tasks including receiving, stocking, and cycle counts
• Resolve customer concerns professionally and escalate when needed
• Work collaboratively with your team to meet store goals
• Follow all cash handling, safety, and loss prevention procedures

WHAT WE’RE LOOKING FOR

• Experience in retail or customer service (preferred, not required if you’ve got the right attitude)
• Strong communication skills and a people-first mindset
• Ability to thrive in a fast-paced, high-traffic environment
• Reliable, adaptable, and able to multitask with ease
• Comfortable working flexible schedules, including weekends and holidays
• Ability to stand for long periods and lift up to 40 lbs

WHY YOU’LL LOVE THIS ROLE

• Work in a dynamic airport environment with constant energy and movement
• Gain experience in customer service, sales, and operations
• Be part of a team that values hustle, reliability, and great service
• Opportunity to grow within a global company

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind. Paradies Lagardère is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

2849 PACES FERRY ROAD | OVERLOOK I, 4TH FLOOR | ATLANTA, GEORGIA 30339 | ph. 404.344.7905 | fax. 404.349.3226