Job Summary

Responsible for coordinating and implementing system patient safety strategies and best practices locally, promoting a culture of safety and high reliability, and developing, implementing, improving, and evaluating patient safety systems. Responsible for supporting continuous safety improvement and ensuring sustained adherence to established Pulse program elements, standard work practices, regulatory requirements, and accreditation standards while partnering with Infection Prevention, Quality, Experience, Advocacy, Accreditation, Clinical Quality Data, and Risk. Responsible for reviewing Pulse Power reports, performing investigations and risk assessments, and identifying and communicating patterns and trends that will facilitate improvement. Develops and implements trainings and participate in system level assignments.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

• Contributes to deploying the Pulse program to the organization and support evidenced based practices including High Reliability, Just Culture, and Culture of Safety concepts. Develops and participates in patient safety orientation and educational endeavors, annual recurrent training, one-on-one consultations, and in-service training.
• Supports safety huddles and perform rounds to proactively identify safety risks and hazards and evaluate processes to assure adherence to the Pulse program and standard work processes. Recommends enhancements for improving patient, team member, and environmental safety. Addresses questions or concerns involving safety.
• Completes review of Pulse Power submissions by team members and or medical staff for the purpose of identifying patterns or trends. Facilitates opportunities for improvement and support efforts to prevent future events. Works in collaboration with leadership and team members to ensure timely reporting and management of patient safety issues and findings at the operational level. Provide and communicate patient safety trend reports to stakeholders and leaders, in addition to assisting in the development and monitoring of action plans.
• Serves as a partner on patient safety related subjects. This includes providing direct support to programs that involve patient safety. Participate in the development of administrative and clinical policies regarding patient safety. Works with all stakeholders to implement programs designed to maximize patient safety performance and evaluation as established by the National Quality Forum (NQF) and The Joint Commission (TJC) National Patient Safety Goals (NPSG) and Sentinel Event Alerts. Conduct training and coaching, and develop templates, tools, and processes to facilitate an efficient and effective means for patient safety improvement. Disseminate patient safety best practices and educational materials and communicate evidence-based ideas regarding effective patient safety strategies throughout the organization.
• Facilitates a thorough root cause analysis through the RCA process following the criteria for ECA and ACA. Facilitate development of strong action plans. Assist operational leaders with implementation of relevant strategies and disseminate lessons learned from RCA process and recommendations across the organization.
• Prepares, provides, and participates in the reporting of patient safety related information to Leadership, Governing Board, and other applicable committees, per schedule and on an as needed basis. Participates in annually reviewing the effectiveness of the Patient Safety program and contribute to organizational goal setting and prioritization of initiatives at least annually.
• Partners with Infection Prevention, Quality, Experience, Advocacy, Accreditation, Clinical Quality Data, and Risk to integrate and assimilate information obtained from data analysis and operational issues related to risk. Analyzes findings and work collaboratively with key stakeholders to support the Pulse program and enhance an organizational culture that supports safety and reduces risk.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - Bachelor's Degree in Nursing or Healthcare related field of study.
Experience - Two (2) years related experience. Hospital/health care patient safety experience preferred.

In Lieu Of

NA

Required Certifications, Registrations, Licenses

Certified Professional In-Patient Safety (CPPS); Certified Professional in Healthcare Risk Management (CPHRM); Associate in Risk Management Certification (ARM); or Certified Professional in Healthcare Quality (CPHQ). Safety Partners in role as of June 1, 2023 have two (2) years from that point to earn a certification as listed above. All others, certification required within two years of hire into role.
Valid driver's license [Blount only] and acceptable driving record.

Knowledge, Skills and Abilities

Knowledgeable of patient safety best practices / practices relating to patient care.
Ability to meet deadlines/attend meetings at assigned times
Knowledge of federal, state, and local requirements of regulatory and accreditation agencies. Proficiency and demonstrated effectiveness in problem solving, analytical skills, and implementation of new programs.
Knowledge of quality improvement measurement, analysis, and improvement strategies. Excellent oral and written communication skills. Able to work independently within a defined strategy. Strong problem solving, critical thinking, and reasoning skills.
Leadership and interpersonal skills.
Communication skills to work with all levels of the organization and outside agencies.
Computer skills (database, spreadsheets, data entry).
Skills in leading through influence and psychological safety frameworks to drive team member engagement in the work.
Strong skills in team facilitation to help groups and cross functional teams collaborate to create a seamless patient experience across the continuum of care.

Work Shift

Day (United States of America)

Location

Baptist

Facility

Corporate

Department

Clinical Care Experience - Safety

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.