Room attendant - four points by sheraton asheville

Job Details:

Level: Experienced

Job Location: Four Points By Sheraton Asheville Downtown - Asheville, NC

Position Type: Full Time

Education Level: None

Salary Range: $15.00 - $17.00 Hourly

Job Shift: Day

Job Category: Hospitality - Hotel

Room Attendants are responsible for maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner. Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing Hotels.

Essential Duties & Responsibilities:

• Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
• Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
• Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
• Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.
• After thoroughly cleaning the room, associate must leave the room as trained for inspection.
• Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
• Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Qualifications:

High School Diploma or at least one (1) year of previous experience as a room attendant or another related field. Previous hotel-related or customer service experience desired. Must be team oriented, empathetic, friendly and show initiative. Well organized and able to prioritize tasks.