ABOUT THE JOB

MU Health Care is looking for a Clinic Triage Nurse to join our team at the Battle Avenue Medical Clinic. As a Clinic Triage RN, you will provide exceptional care by assessing patient needs over the phone, guiding them to appropriate care or self-care advice. Your compassion, expertise, and ability to document patient encounters will ensure high-quality care and continuity. Additionally, you will have the opportunity to contribute to direct patient care and collaborate with our multi-disciplinary team. If you're a compassionate RN with a passion for nursing, join us at MU Health Care and make a difference every day.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

DETAILED JOB DESCRIPTION

• Monitors and responds to patient triage both in person and/or on the nurse phone line.
• Assesses life-threatening or crisis situations at the onset of a call and manages referrals to EMS. Based on further assessment and approved guidelines, refers to Emergency Center, Urgent Care, providers office or self-care at home. Follows appropriate evidence-based triage protocol as available and appropriate.
• Asks open-ended questions to identify actual or potential health problems. Speaks directly to individual with symptoms whenever possible.
• Documents every caller encounter in the electronic medical record (EMR) to include assessed needs, recommended actions and follow-up plan to ensure a high quality of care, effective continuity of care, and prudent risk management for the organization.
• Maintains and enhances an up-to-date level of knowledge regarding professional nursing practices and telehealth nursing.
• Provide quality care to patients and work with multi-disciplinary team to ensure the highest patient experience.
• May perform direct patient care duties within the clinic based on validated competency on the Clinics Primary Care RN Competency Summary Checklist. This may include but is not limited to nurse only visits, in person patient triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical/diagnostic tests and procedures, collecting specimens/point of care testing and complex dressing changes/wound care.
• May complete unit/department-specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

• Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.
• One year of RN experience.

PREFERRED QUALIFICATIONS

• One (1) year of experience working with patients in ambulatory care.
• Three (3) years of RN experience.
• Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. When working in clinic, this position may be very active and require ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely may come into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Work during inclement weather will be required.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.