Retail clerk- gift shop- full time (harrah's ak-chin casino)

The Retail Clerk works in the Gift Shop, and the primary role is to assist customers in purchasing merchandise up to and including cashiering responsibilities.

RESPONSIBILITIES

• Provide excellent customer service and possess effective selling skills.
• Responsible for following and adhering to Cash Handling policies and procedures.
• Maintain stock levels as directed.
• Maintains merchandise on display neatly and in proper area.
• Receives and marks prices on merchandise as directed.
• Follows proper procedures and maintains cleanliness of the work area.
• Assists in monthly inventory.
• Inventory control in assigned areas (verify current inventory levels, initiate request for P.O.s, order, receive, reconcile).
• Must be available to work any day and any shift.
• Develop plans to control inventory.
• Ensures maximum guest satisfaction and service. Ensures that all services and facilities provided meet Harrah’s standards.
• Assists with merchandising all window and internal displays.
• Can count change, maintain balanced cash drawer, and manage money.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Other duties as assigned.
• Maintain and process stock levels as directed.

QUALIFICATIONS

• High school diploma or equivalent is preferred.
• Six months’ retail or retail-related experience is required.
• Must have proven customer service skills and be able to keep records in English and maintain mathematics records.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Communicate in a positive and friendly manner.
• Must have excellent oral and written communication skills, knowledge of retail marketing, excellent leadership skills, and demonstrated guest service orientation.
• Must have minimal computer skills.
• Must be able to work independently and as part of a team.
• Must be able to work at a fast pace and in stressful situations and stand on foot for long periods of time.
• Must be able to lift 25 pounds and carry up to 10 pounds.
• Must be able to bend, reach, kneel, twist, climb ladder and grip items while working at an assigned area.
• Must be able read, write, speak and understand English.
• Must be able to respond to visual and auditory cues.
• Must be able to accept all job assignments from the manager or department lead.
• Must always be aware of surroundings.