PROJECT MANAGER

Onsite Project Leadership, Estimating, and Crew Management

Location: Jonesboro, AR | Job Type: Full-time

ABOUT COMPANY

Endurant Disaster Recovery is a rapidly growing force in the disaster recovery and restoration industry, strategically expanding through key acquisitions to enhance its service capabilities and geographic reach. The company's mission is to provide comprehensive and efficient restoration services, helping communities recover from unforeseen events.

Through the integration of Parker Young Restoration, McCabe Restoration, and Endurant SW, Endurant brings together industry knowledge and operational best practices to deliver a more robust, efficient, and localized response to clients. Our services include water mitigation, fire and smoke restoration, storm damage repair, mold remediation, asbestos abatement, biohazard cleanup, and reconstruction.

ABOUT THE ROLE

As a Project Manager, you will lead restoration projects in the Jonesboro market from the first inspection through the final walkthrough. You will scope jobs, write estimates, run crews in the field, and serve as the primary point of contact for property owners, adjusters, and internal teams. You will keep projects safe, on schedule, on budget, and clearly documented, while training and mentoring crew members to build a skilled, safety-focused team. As an experienced leader in the local market, you will also help grow Endurant's presence in Jonesboro by building strong relationships with insurance agents, adjusters, and other referral partners.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent; relevant technical or trade certifications a plus
• Leadership experience in the restoration industry, including scoping jobs, running crews, and writing estimates
• Strong communication skills for coordinating with crews, property owners, adjusters, and internal teams
• Ability to perform physically demanding work and to work on job sites in a variety of conditions
• Proficiency with Microsoft Office and comfort learning job management software
• Valid driver's license, reliable transportation, and ability to respond to on-call and after-hours emergencies as needed

PREFERRED QUALIFICATIONS

• Experience with MICA and Xactimate
• IICRC certifications (WRT, ASD, FSRT, AMRT, or equivalent) or willingness to obtain certification
• Experience working with insurance carriers, adjusters, and third-party administrators (TPAs)
• Working knowledge of OSHA and industry safety standards
• Established relationships with insurance agents, adjusters, or property managers in the Jonesboro area

RESPONSIBILITIES

• Inspect and scope water, fire, smoke, storm, and mold damage jobs, documenting conditions, measurements, and photos
• Write accurate estimates and supplements, and work with adjusters and carriers to secure approval
• Plan, schedule, and lead projects from mitigation through reconstruction, keeping work on schedule and within budget
• Supervise and coordinate crews and subcontractors, setting daily priorities and adjusting as conditions change
• Perform hands-on restoration work alongside the crew as needed
• Serve as the primary point of contact for property owners, adjusters, and internal teams regarding project status, updates, and challenges
• Manage change orders, job documentation, and required customer signatures
• Respond promptly to projects during regular business hours and be available for on-call response after hours
• Ensure all work is performed safely, following Endurant safety protocols and industry standards
• Train and mentor crew members in restoration techniques, equipment use, and safety procedures
• Manage equipment and materials onsite, ensuring proper care and maintenance
• Complete final inspections to confirm quality work and customer satisfaction
• Build and maintain relationships with insurance agents, adjusters, property managers, and other referral partners to support local growth
• Other tasks and duties as assigned

SKILLS

Strong field leadership and restoration expertise are essential for scoping jobs accurately, writing complete estimates, and directing crews to deliver quality work on time. Proficiency with estimating platforms such as Xactimate and MICA helps keep estimates accurate and approvals moving. Clear communication and documentation skills keep property owners, adjusters, and internal teams informed and job records up to date. A safety-first mindset protects crews and job sites, and a relationship-focused approach helps build the referral network that drives continued growth in the Jonesboro market.