Residence hall coordinator (student services professional ii)

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Location

onsite, San Diego, California, United States

Salary

$61k – $87k/yr

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Student developmentResidential educationStaff supervisionConflict resolutionCrisis interventionStudent conductMentoringCommunity buildingFacility operationsSafety and securityJudicial adjudicationStudent support servicesProgram coordinationRestorative justice

Job Description

Position Summary

Passionate about creating a welcoming community where students feel at home, build connections, and thrive? San Diego State University is seeking a Residence Hall Coordinator to join our Residential Education Office and help create a vibrant, inclusive living-learning experience for students.

As a Residence Hall Coordinator, you'll support the student experience in an apartment-style residential community housing approximately 350–800 continuing students. This live-in position offers the opportunity to build meaningful relationships with residents, supervise and mentor student leaders, coordinate community-building initiatives, and provide guidance through everyday challenges. You'll also play an important role in student well-being, conflict resolution, crisis response, and the daily operations of the residential community.

Working alongside a collaborative Residential Education team, you'll help create a safe, supportive environment where students can grow academically, personally, and socially.

Key Responsibilities

  • Foster a welcoming residential community through student engagement, educational programming, and community-building activities.
  • Supervise, mentor, and support a team of 8–22 Resident Advisors and Community Assistants in creating positive student experiences.
  • Provide student guidance, conflict resolution, conduct meetings, and referrals to campus support services.
  • Coordinate daily residence hall operations, including facility needs, safety, security, and student concerns.
  • Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
  • Participate in a 24-hour on-call duty rotation, providing crisis response and support during campus emergencies.

Why Join Us

  • Make a meaningful impact on students' lives while helping create a community they can call home.
  • Enjoy the unique experience of living and working on SDSU's vibrant campus.
  • Build meaningful connections with students, colleagues, and campus partners.
  • Grow professionally through mentorship, student affairs experience, and development opportunities.
  • A furnished on-campus apartment and meal plans are provided when residential dining services are available during the academic year.

Position Information

  • Full-time, benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment of up to 3 years.
  • This position is designated as exempt under FLSA and is not eligible for overtime compensation.
  • Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
  • The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

SDSU’s Residential Education Office plans and administers programs and services across the university’s residence halls and apartment communities. As part of the Division of Student Affairs and Campus Diversity, the office creates safe, supportive, and inclusive living-learning environments that promote students’ academic success and personal growth through academic support, faculty engagement, educational and community-building programs, student leadership development, and multicultural learning opportunities. Its goal is to help students develop holistically as scholars, citizens, and leaders while fostering diversity, civic responsibility, and a strong sense of community.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.

Key Qualifications

  • Master’s degree in Higher Education, Student Services, Counseling, or a related field strongly preferred.
  • Three years of residence hall experience beyond the Resident Advisor preferred.
  • Knowledge of student development principles, residential education programs, and student support services in a higher education setting.
  • Experience supervising, training, mentoring, and evaluating student staff, including Resident Advisors or similar student leadership roles.
  • Knowledge of student conduct policies, conflict resolution, and restorative approaches to addressing student behavior.
  • Crisis intervention, including serving in an on-call duty rotation for campus.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

  • CSU Classification Salary Range: $5,083–$7,228/month; hiring salary not expected to exceed $5,083/month.

Full Benefits Package Includes:

  • Generous Time Off: 15 paid holidays, vacation, and sick leave.
  • Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
  • Health Coverage: Medical, dental, and vision options at low or no cost.
  • Education Support: CSU tuition fee waiver for employees and eligible dependents.
  • Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
  • Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin.

Supplemental Information

Apply by October 27, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

Ready to join the team?

Apply now