Working Title: Residence Hall Coordinator

Classification Title: Student Services Professional II (SSP II)

Posting Details

Priority Application Date (Posting will remain open until filled): Thursday, October 8, 2026 @ 11:55pm PT

Position Summary

Under the lead work direction of the Assistant Director of Residential Education (AD) and/or the Assistant Director of Student Success and Recruitment (AD) and under general supervision of the Associate Director of Residence Education (ADRE), the Residence Hall Coordinator (RHC) is responsible for the development of a positive community atmosphere in the assigned living environment conducive to student development and academic success.

The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize campus resources and apply the knowledge, skills, and abilities learned during their university careers.

The RHC is responsible for implementing and carrying out the University Housing Services conduct within their assigned community. The RHC will work with the department leads or the ADRE on higher level conduct issues.

The RHC serves as the first responder regarding safety, crisis, and emergency situations in the residential community. The RHC oversees the daily building administration, procedures, and operation of their hall. In addition, this position serves in a variety of capacities working on projects, committees, and tasks.

The RHC has lead responsibility direction of 1-2 residence halls, including providing lead work direction to 6-14 Resident Advisors, 8-14 Desk Attendants, and 1-4 graduate students. The RHC is also responsible for advising Hall Council and performing academic advising.

This is a 12-month live-in position renewable each year based on performance, departmental need, and available funding.

University Housing Services (UHS)

UHS is a non-general fund, self-support program with approximately 2,500 on-campus beds and housing a mix of first-year through graduate school students with 8 residence halls, 61 paraprofessional staff, and approximately 180 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program.

FLSA

Exempt (not eligible for overtime compensation)

Anticipated Hiring Range

The initial starting salary for this appointment is not to exceed $5,083 per month.

CSU Classification Salary Range

$5,083 per month - $7,228 per month

Best-in-class Benefits

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CSU Total Compensation

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Salary Grade/Range

1

Recruitment Type

Temporary (Annually Renewable)

Time Base

Full-Time

Work Hours

Monday - Friday 8:00 a.m. - 5:00 p.m. Ability to work a flexible schedule including evenings, weekends, and holidays. Position works on-site.

Work Schedule Requirements

Ability to live on-campus and participate in an on-call duty rotation.

Department Information

Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success.

Minimum Qualifications

Knowledge and Abilities:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications

Experience:

• University student services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming).
• Experience working with students from various ethnic and socioeconomic backgrounds.

Knowledge, Skills, Abilities:

• Ability to independently prioritize, plan, and organize work in a fast-paced environment.
• Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
• Ability to compile, prepare, write, and review reports.
• Ability to prepare and give presentations.
• Proficiency using standard office software packages (e.g. Microsoft Office Suite).
• Familiarity working with school-based record/data systems/software (example: PeopleSoft, StarRez).
• Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures.
• Ability to maintain confidentiality.
• Ability to train and provide lead work direction to others (i.e. student employees/student leaders).
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Work Schedule Requirements:

• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to live on-campus and participate in an on-call duty rotation.

Conditions of Employment:

• Satisfactory completion of the background check process.

Preferred Qualifications

• Master's degree in Higher Education or related field.
• Experience working with students considered to be “at promise”.
• Experience in a college or university housing services program beyond the Resident Advisor level.
• Experience working with theme/learning communities or first year experience programs.
• Experience with programming, crisis management, community development, conduct and/or administration.
• Knowledge of live-in requirements and the challenges that go with living on campus.
• Knowledge of and ability to respond to safety and emergency situations.

Documents Needed to Apply (2)

• Resume
• Cover Letter

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre park-like campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million.

Sacramento State proudly serves as a Hispanic-Serving Institution (HSI), Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and Black-Serving Institution (BSI). The university enrolls around 31,000 students from the Greater Sacramento Region, throughout California, across the nation, and around the world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California's capital university, Sacramento State transforms lives by preparing all students to lead, serve, and succeed. We are committed to our designations as a Hispanic Serving Institution, an Asian American Native American Pacific Islander Serving Institution, and a Black Serving Institution, and to intentionally serving students reflective of these designations and all students who have been historically underserved in education.”

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit the appropriate page.