Registrar casual

Position details:

casual position, perfect if you are looking for some flexibility! Available hours to pick up are based on the department coverage needs. Must be willing to rotate shifts throughout the week. Mandatory orientation the first week 8 a.m. to 4:30 p.m., additional preceptor training will be an additional 4-6 weeks. Preceptor hours vary depending on preceptor availability. Please note: casual positions do not offer healthcare benefits.

Job Summary

Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.

Essential Functions

• Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy.
• Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information.
• Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.
• Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order.
• Verify patient information with third party payers. Collect insurance referrals and documents on EPIC.
• Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family.
• Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools.
• May issue receipts and complete cash balance sheets in specified areas where appropriate.
• Transcribe written physician orders, communicating with physician/office staff as necessary to clarify.
• Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork.
• May facilitate scheduling in identified areas for ancillary testing.
• Maintain inventory of supplies.
• Provide excellent service to our clinical and “downstream” departments and physicians as users of our registration services.

Qualifications

Required

• High School Diploma or equivalent
• 1 year of relevant experience customer service role or health care industry
• Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).
• Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).

Preferred

• Windows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Troy Hospital - 44201 Dequindre Rd - Troy

Department Name

Patient Registration Troy - Corporate

Employment Type

Part time

Shift

Rotating (United States of America)

Weekly Scheduled Hours

0.03

Hours of Work

Rotating

Days Worked

Variable

Weekend Frequency

Variable weekends