Who We Are

Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy. A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.

Pay Range

$81,000.00-$111,400.00 Annual. This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.

Join our dynamic and cross-functional team within a large corporation that feels like a close-knit community. We offer a collaborative environment where you can grow alongside a great team of peers. We are competitive and driven to win, but we also know how to have fun and maintain a positive attitude. Our team is dedicated to delivering exceptional customer service and contributing to the strategic direction of the company.

Day-to-Day

Actively engage in interdepartmental meetings, offering valuable insights to enhance collaborative projects. Design and implement comprehensive training programs and processes to ensure new employees are well-prepared and confident in their roles. Resolve escalated customer inquiries with efficiency and empathy, ensuring customer satisfaction. Analyze and manage workload distribution across all regions to maintain balance and productivity. Coordinate and facilitate monthly meetings for the customer service team and with cross functional teams fostering communication and teamwork. Routinely evaluate the best plant locations for shipping ensuring consistent supply of material within the network, optimizing logistics as business levels change.

What You Bring to The Team

• BA degree or equivalent with minimum 3 years of experience.
• Prior experience leading or supervising employees preferred.
• Software knowledge: SharePoint, Sales Force, SAP, and service center phone systems.
• Interpersonal, verbal and written communications skills.
• Analytical and decision-making skills with the ability to think through complex issues.
• Proficient in Microsoft.
• Knowledge of Accounts Receivable concepts for deduction resolution.
• Project Management, Manufacturing, or Construction knowledge.
• Attention to detail.
• Organizational prioritization skills.
• Ability to multi-task.
• Ability to work in a team environment as well as independently with limited supervision.
• Product knowledge.
• Problem resolution and negotiation skills.
• Listening skills.
• Relationship building skills with internal external customers.
• Working knowledge of SAP or ERP systems.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.