Overview

Coordinates and oversees daily workflow using assigned administrative and information technology systems to ensure the timely and accurate interpretation and communication of radiology studies.

Responsibilities

• Coordinates, monitors and supports the real-time workflow of radiology studies between D-H radiologists, ordering providers and contracted facilities.
• Using various IT systems, trouble-shoots and resolves issues related to image movement between facilities.
• Perform Help Desk functions for IT related issues within the department and will triage appropriately.
• Facilitates the clinical communication between Radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.
• Coordinates the timely protocoling of exams from contracted facilities.
• Responsible for creating and disseminating quality and performance reports to multiple organizations served by the department.
• Responsible for benchmarking and reporting departmental performance against our contractual commitments.
• All other duties as assigned.

Qualifications

• Associates degree preferred with two years of experience working within an office environment or customer service.
• Must have excellent spelling and typing skills.
• Must be able to communicate tactfully with a broad spectrum of professionals including physicians, nurses, technologists and administrative staff.
• Must be comfortable working in a high-volume, fast paced environment.
• Must be able to independently prioritize and re-prioritize a time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new Information Technology systems.
• Knowledge of basic medical terminology preferred.

Required Licensure/Certifications

None