The Quality Engineer 2 is responsible for providing quality assurance and control support to customers, suppliers, and internal production; ensuring products, components, parts, and material conform to customer, supplier, and regulatory requirements. This position is a key liaison with internal staff, suppliers, and customers on Quality related matters. This position reports directly to the Quality Manager.
Key Performance Indicators:
- Safety
- First Pass Yield
- Scrap Cost of Quality
- Throughput
Primary Duties & Responsibilities:
- Comply with PCC Code of Conduct Requirements and all PCC Cardinal Rules (e.g. Quality and Safety).
- Ensure a safe, productive and rewarding working environment.
- For all RFQs (request for quotes) and sales orders, review customer documentation and ensure manufacturing, technical and quality requirements are met and documented.
- Preemptively identify and communicate issues that can be resolved early, thus avoiding costly Inspection or Manufacturing options that delay processes.
- Interpret customer requirements that may have hidden costs. (i.e., inspection, fixturing, tooling, special processing, etc.)
- Review or create order specific Inspection & Control Plans and other Quality documentation.
- Address quality inquiries and concerns from our customer and their representatives.
- Participated on all 6s Programs.
- Comply and enforce Cardinal Rules of Quality.
- Provide quality customer interface to assure requirements are understood and satisfied.
- Host and participate with customer audits, work collaboratively with customers to identify quality gaps, assure corrective action resolution, and oversee continual improvement activities to meet or exceed customer expectations.
- Perform and lead internal audit activity to identify process enhancements and ensure compliance with QMS.
- Responsible for ensuring RCAs are implemented for CARs and NCRs.
- Obtain AS13100 Supplier Self Released Certification.
- Implementation of AS13100 Quality Management System – supplemental.
- Monitor quality control activities and processes at suppliers.
- Review and analyze corrective action and non-conformance data to eliminate non-conformances.
- Recommend new techniques and processes to improve the flow of data and documentation.
- Assist with training production staff in the implementation of QMS and inspection procedures.
- Other duties as assigned.
Required Skills:
- Knowledge of machining, special processes and applicable specifications.
- AS13000 8D Problem Solving Requirements training or experience.
- Lean manufacturing basics.
- Troubleshooting skills with focus on process improvement.
- Project Management.
- Ability to analyze and interpret data.
- Strong communications skills, both verbal and written, to convey ideas and processes.
- Ability to complete work assignments accurately and quickly, while always focusing on accomplishing the goal.
- Self-motivated and able to work independently without close supervision.
- Strong organization and planning skills.
- Team Oriented.
- Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint; Oracle experience preferred.
- Ability to work 40+ hours per week, including weekends when required.
Experience & Education:
- Bachelor’s degree from an accredited institution in Engineering or related field preferred.
- 2+ related experience in a manufacturing environment; machining industry preferred.
- Knowledge of manufacturing and quality systems (AS9100, ISO 9001); aerospace required.