Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.

Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.

Job Description

The Quality Control and Safety Director leads quality assurance, quality control, and safety oversight for a federal aviation infrastructure program delivered for the FAA. This role builds the program's quality management system, establishes the review process for contractor and designer deliverables, and provides safety oversight across active operational facilities. Reporting to the PMO Director, the Director works closely with the prime contractor, Peraton, and with FAA stakeholders to ensure work is planned, reviewed, and executed consistently, compliantly, and without disruption to air traffic operations.

Within the first 90 days, the Director will deliver:

• The Program Quality Management Plan
• The Program Safety Management Plan
• A deliverable review process for contractor and designer packages before submission to Peraton
• A program audit schedule covering all active sites

Job Duties

Quality Management

• Develop, implement, and maintain the Program Quality Management Plan, including procedures, templates, and checklists.
• Establish quality objectives, performance indicators, and QA/QC frameworks across all projects in the program.
• Lead the review of contractor and designer deliverables for compliance with contract requirements, codes, standards, and quality expectations before submission.
• Plan and lead quality audits, inspections, and compliance reviews across all program facilities and construction sites.
• Manage nonconformance reporting, corrective and preventive actions (CAPA), root cause analysis, and lessons learned.
• Monitor quality metrics and identify trends, risks, and improvement opportunities.

Safety Oversight

• Develop the Program Safety Management Plan and oversee its implementation by contractors.
• Ensure compliance with OSHA, applicable federal, state, and local regulations, and FAA requirements for work within active operational facilities.
• Lead hazard identification, risk assessment, and mitigation planning.
• Monitor safety performance indicators, including incidents, near misses, observations, and corrective actions.
• Oversee incident investigations and confirm that corrective measures are implemented.
• Support emergency preparedness and response planning.

Life Safety Systems

• Provide technical oversight of life safety systems through planning, design, and construction, including review of design deliverables for code compliance.
• Support field inspections at key stages of construction on a non resident basis.
• Coordinate with engineers of record and authorities having jurisdiction as needed.

Governance, Reporting, and Risk

• Align program practices with ISO 9001 and ISO 45001, and with ISO 14001 where applicable.
• Maintain quality and safety records, documentation, and reporting systems.
• Provide regular quality and safety reports and briefings to the PMO Director, Peraton, and FAA stakeholders.
• Identify quality and safety risks to program objectives, develop mitigation strategies, and escalate significant issues to program leadership.
• Coordinate with the program Environmental Manager on environmental compliance matters.

Leadership and Stakeholder Engagement

• Serve as the primary quality and safety advisor to program leadership.
• Deliver training, coaching, and awareness programs for program staff and contractors.
• Build a culture of accountability, compliance, and continuous improvement.
• Lead and develop quality and safety staff as the program grows.

Qualifications

*Due to federal contract requirements, applicants must be U.S. citizens and able to obtain and maintain a Public Trust determination. The selected candidate must complete the FAA background investigation and obtain FAA facility badging and a PIV credential. Access to program sites depends on completing these steps.*

• Bachelor's degree in Engineering, Construction Management, Occupational Safety, or a related field.
• Minimum of 10 years of combined quality management and safety experience on large construction or infrastructure programs, including at least 5 years in a lead role.
• Demonstrated experience building and running a quality management system, including plans, procedures, audits, and corrective actions.
• Experience authoring program level plans, procedures, and templates from scratch.
• Experience reviewing design and construction deliverables for code and contract compliance.
• Working knowledge of OSHA and federal, state, and local health and safety regulations.
• OSHA 30 certification.
• ISO 9001 auditor or lead auditor training, or equivalent.

Preferred

• Federal or aviation program experience, particularly in FAA facilities or other active operational environments.
• Professional Engineer license or fire protection credential, or direct experience with life safety systems design and review.
• OSHA 500, CSP, or ASQ certification such as CQM or CQA.
• ISO 45001 or ISO 14001 auditor training.
• Experience working between a prime contractor and a federal client on the same program.

Additional Information

*Due to federal contract requirements, applicants must be U.S. citizens and able to obtain and maintain a Public Trust determination. The selected candidate must complete the FAA background investigation and obtain FAA facility badging and a PIV credential. Access to program sites depends on completing these steps.* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com and https://www.heery.com/ All your information will be kept confidential according to EEO guidelines. #LI-ALM1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.