Job Description Overview:

The Communications Assistant/Receptionist serves as the first point of contact for the office and plays a key role in managing both internal and external communications. Primary responsibilities include staffing the front desk, answering and directing phone calls, assisting with client and visitor check-in, and coordinating communication between attorneys, staff, and outside professionals. The position also requires accurate and consistent data entry to maintain up-to-date records. As the first face of the office, the Communications Assistant/Receptionist represents the organization with professionalism and courtesy.

Requirements/Qualifications:

• Fluency in Creole and English is preferred.
• Experience preferred.
• Demonstrated reliability and punctuality, with the ability to maintain consistent attendance and arrive on time each workday.
• Ability to communicate clearly and persuasively to various audiences.
• Ability to respond quickly and professionally in high-pressure situations.
• Ability to handle confidential information with discretion.
• Ensuring accuracy and consistency in all communications.
• Ability to work collaboratively with a team comprised of attorneys, investigators and legal assistants.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.