About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500 students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

* Based on the annual unduplicated credit and non-credit headcount for FY 2023.

Description/Job Summary

Baltimore City Community College (BCCC) is seeking an innovative and highly skilled Project Manager to assist with managing the Ellucian Banner ERP Advisory Services strategic reimplementation initiatives with a primary focus on enterprise systems such as Ellucian Banner. This critical role demands a results-oriented professional with interpersonal communications skills, a strong cross-functional environments collaboration focus, a passion for driving implementation, and a deep understanding of change-management principles.

Responsibilities/Duties

Project Planning:

• Define project scope and objectives in collaboration with all relevant stakeholders, ensuring technical feasibility.
• Develop a comprehensive project plan with clear milestones, timelines, and deliverables, incorporating Gantt charts to visualize progress and dependencies.
• Ensure reporting methods meet the requirements of BCCC leadership and conduct process analysis on selected workflows, identify inefficiencies, and make actionable recommendations for future process improvements.

Team Leadership:

• Lead and manage end-to-end project lifecycles for technology initiatives, with a primary focus on Ellucian Banner implementations and enhancements.
• Ensure all projects are delivered on time, within scope, and aligned with institutional objectives.
• Drive adoption strategies to minimize disruption and facilitate smooth transitions during system changes.

Process Analysis:

• Measure project performance using appropriate tools, techniques, and metrics to ensure progress aligns with established plans and objectives; providing timely reporting and actionable insights to support decision-making and continuous improvement.

Cross-Functional Coordination:

• Collaborate effectively across diverse departments—including Academic Affairs, Student Services, Finance, and Information Technology—to ensure alignment of technology initiatives with institutional priorities.
• Facilitate clear communication between technical and functional teams, translate business requirements into actionable technical solutions, and resolve interdepartmental challenges proactively.
• Build strong partnerships to streamline workflows, enhance operational efficiency, and deliver projects that meet both academic and administrative objectives.

Risk & Issue Management:

• Proactively identify potential project risks and issues during all phases of the project lifecycle.
• Conduct thorough risk assessments to evaluate impact and likelihood and develop robust mitigation and contingency plans to minimize disruptions.
• Collaborate with stakeholders to implement corrective actions, monitor resolution progress, and ensure adherence to scope, schedule, and budget.

Stakeholder Communication & Reporting:

• Facilitate consistent and effective engagement with stakeholders throughout all project phases, ensuring transparency and alignment with institutional objectives.
• Provide timely updates, detailed reports, and executive briefings to senior leadership, including the Chief Information Officer and other decision-makers.
• Deliver clear, actionable insights to support informed decision-making and maintain stakeholder confidence in project progress and outcomes.

Expected Outcomes:

• Successful deployment and optimization of Ellucian Banner and related enterprise systems.
• Improved operational efficiency through streamlined processes and integrated technology solutions.
• Enhanced student experience via reliable, user-friendly systems supporting academic and administrative functions.
• Strong stakeholder confidence in IT project delivery through transparent communication and measurable results.
• Increased institutional capacity for innovation and adaptability in a rapidly evolving higher education landscape.

Required Qualifications

• Education: Bachelor’s degree in information technology, Business Administration, or a related field.
• Experience: Minimum of 5 years of progressive project management experience, preferably within a higher education environment.
• Technical Expertise: Demonstrated experience with Microsoft Project, Ellucian Banner ER, or related enterprise applications.
• Leadership: Proven ability to lead cross-functional teams, manage complex projects, and drive successful outcomes.
• Methodologies: Strong understanding of change management principles and project governance frameworks.
• Communication & Problem-Solving: Exceptional written and verbal communication skills, with strong organizational and analytical capabilities.
• Certifications: PMP (Project Management Professional) or equivalent certification preferred; proficiency in PMP-aligned tools and methodologies (e.g., MS Project, Work Breakdown Structures, Risk Registers, Gantt Charts).
• Compliance Knowledge: Familiarity with institutional policies, state standards (e.g., Maryland DoIT), and federal requirements (FERPA, accessibility).

Preferred Qualifications

• 7+ years of project management experience.
• Experience in higher education technology environments.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete. To request an accommodation during the application or interview process, please email hr@bccc.edu. For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.