Job Summary:
Tekgo, a leading healthcare staffing solutions provider, is seeking a skilled and dedicated Consultant to provide support through subject matter consulting.
Responsibilities:
- 60% Management of daily clinical operations and business operations of sterile processing
- Work collaboratively with key business unit leaders to setup and maintain operational tools related to Customer contract/account type obligations, expectations, and company standards during “onboarding” and implementation phases.
- Assists in the Management of all controlled IPS document nomenclatures, storage location, and visibility to the appropriate business users in accordance with Customer contract deliverables and established account standards.
- Hold or attend required calls with key business unit leaders to collaboratively monitor adoption and/or compliance to new and existing company Standard processes and tools.
- Assists in the Management of access to legal agreements and other business-critical documents that require limited permissions based on leadership level and business need.
- Performs quality reviews and ensures relevant records are kept and maintained in compliance with internal and external regulatory requirements
- Addresses issues, problems, and concerns with any of the operations associated within the assigned location(s)
- Assists in Providing support, collaboration, content and/or personal particulation in business unit presentations.
- 30% Performs new hire on-boarding and orientation to the location(s) assigned
- Performs competency assessment and sign-off as applicable according to internal and external regulatory standards and processes
- Provides and/or schedules education and training to the team members assigned to the site to ensure continuing education and knowledge base of SPD is current
- 10% Other duties as assigned.
Qualifications:
- Minimum 7 -10 years sterile processing experience with 6-8 years experience with emphasis on leadership, education, operations and/or continuous improvement, and a minimum of 3 years customer service experience
- Demonstrated problem-solving, negotiation, analytical and project management skills
- High degree of technical aptitude with significant multi-tasking capability
- Demonstrated leadership qualities and interpersonal skills, with track record of successfully motivating cross functional teams
- Excellent oral, written and presentation communications skills
- Competency in Microsoft Suite including: Word, Excel, PowerPoint, Teams, and SharePoint