Job Details

Job Location: 2 916 E Waco Dr - Waco, TX

Position Type: Full Time

Salary Range: $16.00 - $17.00 Hourly

Job Category: Retail

Job Summary

The Production Supervisor supports daily retail operations by overseeing donated goods processing, production workflow, pricing, staging, back-room organization, and product movement at their assigned HOT Goodwill retail store. The Production Supervisor partners with store leadership to ensure donated goods are processed accurately, safely, and efficiently to support sales floor readiness and store performance.

Key Responsibilities

• Ensures incoming donations are accurately and efficiently sorted, priced, staged, and prepared for movement to the sales floor or designated processing areas.
• Maintains production, back-room, and donation area standards including organization, cleanliness, safety, and efficient workflow.
• Supports store leadership in maintaining operational standards that contribute to sales floor readiness and a positive shopping experience.
• Supports the training, coaching, and daily guidance of retail associates and program participants in partnership with store leadership.
• Follows company policies, safety practices, loss prevention procedures, and production operational requirements.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or equivalent required.
• Experience in retail, including supervisory or team lead responsibilities.
• Strong problem-solving and customer service skills.

Work Environment

The employee regularly works in a retail store environment and is exposed to airborne particles (including dust and lint from donated goods). The noise level ranges from quiet to very noisy depending on customer volume and operational activity.

Discrimination Reports

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines.