Practice manager - nursing

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. The Department of Orthopaedics at UNC Health is a growing multi-site surgical specialty practice providing care across a broad range of Orthopaedics subspecialties. The Practice Manager - Nursing will provide leadership for nursing and clinical support operations, including staff recruitment, onboarding, professional development, quality initiatives, patient safety, and day-to-day clinic operations. The Practice Manager-Nursing will partner closely with department leaders, physicians, clinical and administrative staff. The role is instrumental in helping the department successfully scale to support continued growth, expansion, and operational excellence. This is an on-site position, Monday through Friday, 8:00 a.m. to 5:00 p.m ., with minimal after-hours responsibilities.

Candidates with leadership experience in a surgical specialty with ambulatory practice experience and a demonstrated ability to lead multidisciplinary healthcare teams are strongly preferred.

Summary: Responsible for supervising clinical staff, maintaining appropriate patient flow, and ensuring compliance with established nursing practices.

Responsibilities:

1. Supervises assigned staff, directs patient flow and care. Serves as a resource for clinical decision making and problem solving.
2. Responsible for interviewing, hiring, and developing clinical staff. Coordinates orientation, training, and continuing education. Responsible for completing performance evaluations.
3. Coordinates staff schedules, ensures adequate staffing, and provides relief staffing as needed. Coordinates timekeeper responsibilities.
4. Serves as a liaison between staff, providers, and other departments. Resolves complaints related to patient care and/or elevates appropriately.
5. Provides and documents direct patient care maintaining current skills and competencies required of other Registered Nurses in the practice.
6. Ensures compliance with organizational policies and procedures. Ensures compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Identifies and participates in unit-based performance improvement activities.
7. Maintains adequate inventory of supplies and equipment. Coordinates resolution of equipment repair, facility management, and safety issues. Supports cost containment and budgetary initiatives.
8. Adheres to the American Nurses Association Code of Ethics. Recognizes, supports, and utilizes evidence-based nursing practices.
9. Demonstrates good customer service skills when interacting with patients, families, and visitors. Demonstrates leadership in communication and teamwork.

Other Information

Education Requirements: Bachelor's degree (BSN) preferred.

Licensure/Certification Requirements: RN NC LIC; BCLS

Professional Experience Requirements: Three years nursing experience with at least one year in a medical office or outpatient setting. 2 years previous supervisory experience required.

Knowledge/Skills/and Abilities Requirements:

• Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members and staff.
• Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.

Job Details

Legal Employer: STATE Entity: UNC Faculty Physicians Organization Unit: SOM Orthopaedics Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.