Job Summary

The Phlebotomy Supervisor provides a wide range of supervisor duties in support of the outpatient and inpatient phlebotomy departments under the direction of the manager.

Duties & Responsibilities

• Performs all duties of the outpatient draw stations and inpatient departments which include all forms of phlebotomy on all age levels, specimen handling, patient interviewing and miscellaneous paperwork.
• Performs supervisory responsibilities such as hiring, interviewing, conducting performance evaluations, assisting with setup of new outpatient services and providing disciplinary actions.
• Oversees work of others by assigning work and providing guidance as needed.
• Orients and trains new employees.
• Assists with the creation or revision of procedures/policies to ensure efficient workflow and productivity; monitors accordingly.
• Establishes and maintains a filing system for department records.
• Responds to and directs telephone inquiries pertaining to physicians and patients.
• Prepares statistical reports as established and delivers to Laboratory Manager.
• Reports any unusual problems to Laboratory Manager.
• Maintains a proper inventory of supplies needed in order to provide continuous service.
• Develops and maintains courier system to ensure timely specimen delivery.
• Performs all other related duties as assigned.

Requirements

• High School or GED required.
• Vocational/technical training required.
• Minimum 1 to 3 Years of related experience. Supervisory experience preferred.
• Phlebotomy certificate is required.
• Knowledge of venipuncture and specimen collection procedures.
• Skill in collecting, labeling, and handling specimens accurately.
• Knowledge of aseptic techniques and infection control practices.
• Understanding of medical terminology and healthcare documentation.
• Ability to perform quality control activities and support quality improvement efforts.
• Skill in maintaining and managing inventory and supplies.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.