Hiring Range

$23.90 - $31.10/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Pharmacy Technician Certified IV is responsible for providing advanced technical support for pharmacy services including, but not limited to daily drug distributive functions, inventory management, full ownership of area(s) of specialization, process improvement activities, support ongoing training of staff, development of best practice policies and procedures, conducting quality and safety compliance audits, modeling excellent customer service, coaching and mentoring other technicians, and maintaining relevant pharmacy records. Pharmacy Technician Certified IV performs pharmacy–related duties in compliance with departmental policies, procedures, and state/federal law and regulation. Manages sequence and timing of work to meet normal and variable work requirements. Pharmacy Technician IV functions as a member of an interdisciplinary patient care team under the direction of the Director of Pharmacy/Pharmacy Manager or their designee.

What you will do

• Serves as a role model for other technicians as it relates to providing excellent customer service, promoting positive culture and morale, driving positive change, communicating effectively with the leadership and staff teams, partnering with pharmacy to advance pharmacy practice, and conflict management. Demonstrates excellent written and verbal communication skills.
• Independently identifies opportunities for improvement in a project capacity and successfully implements solutions approved by department leaders. Takes initiative, asks probing questions and owns issues identified until full resolution.
• Maintains up-to-date knowledge of pharmacy best practices and workflows as it relates to area of specialization and applies them to practice to improve patient care and meet safety standards i.e. ongoing review of literature, reviewing technological enhancement capabilities, attending formalized training webinars, obtaining additional specialized training around key processes.
• Functions independently and successfully in all areas of responsibility for Pharmacy Technician Certified I – III in assigned department or designated area. Willingly and proactively carries out Pharmacy Technician Certified I – III responsibilities as needed to support the department and patient care needs without prompting from others. Demonstrates and maintains competency in all assigned technician tasks/functions for assigned practice setting.
• Maintains full ownership of responsibilities for at least one area of specialization as determined by department leader and approved by System Pharmacy Division Leader. Full ownership implies providing all technical, quality, and safety support for area of specialty to all stakeholders as defined by department leader i.e., pharmacy, nursing, providers, and others).
• Engages in development of ongoing training materials and policies/procedures for specialization area(s).
• Partners with department/system leaders to conduct inspections, audits, and data reporting to ensure compliance with regulatory standards and provision of safe & high-quality care.
• Successfully completes annual state and facility assigned requirements for mandatory competencies within required time frames. Fulfills commitments. Accepts responsibility and works independently to meet deadlines for assigned duties.

Qualifications

Education

Program Graduate, Pharmacy Technician Training or equivalent (Preferred)

Experience

5-6 years Pharmacy Technician Experience (Required)
3-4 years Pharmacy Technician experience in practice setting (e.g. Hospital, Retail, or Specialty) (Required)

Skills and Abilities

• Prescription drug and over-the-counter knowledge
• Fundamental math skills, including pharmaceutical calculations
• Pharmacy law and regulation
• DEA law
• Process improvement skills
• Basic pharmacy workflow
• Pharmacy automation
• Pharmacy computer systems
• Strong written and verbal communication skills
• Ability to prioritize
• Excellent customer service skills
• Medical terminology
• Critical thinking skills

Licenses and Certifications

Registered Pharmacy Technician - Virginia Department of Health Professions (VDHP) Upon Hire(Required) and
Pharmacy Technician Certification Board (PTCB) - Pharmacy Technician Certification Board (PTCB) PTCB or ExCPT Upon Hire(Required) and
Pharmacy Technician Certification Board (PTCB) - Pharmacy Technician Certification Board (PTCB) Specialty Certification in PTCB in an area of specialization or formalized training relevant to area of specialist approved by RHS Pharmacy System divisional leader (E.G. ASHP and others) Upon Hire(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.