Job Overview

Personal Lines Account Manager

Western Dakota Insurors, Inc. (WDI) is seeking an experienced Personal Lines Account Manager to join our team in our downtown Rapid City office. The ideal candidate will have 3–5 years of experience servicing personal lines insurance accounts and working with multiple insurance carriers.

As a Personal Lines Account Manager, you'll build lasting relationships with clients while assisting with policy changes, renewals, billing questions, certificates, claims support, and other day-to-day service needs. We're looking for someone who is organized, detail-oriented, provides exceptional customer service, and enjoys working as part of a collaborative team.

At WDI, we pride ourselves on our strong team culture, supportive leadership, and commitment to helping employees grow both personally and professionally. As a family-owned independent agency, we value collaboration, integrity, stability, and doing what's right for our clients and our team.

Why Work at WDI?

• Family-owned, independent agency with a supportive, team-oriented culture
• Competitive pay based on experience
• Excellent benefits and generous paid time off
• 401(k) with employer contributions
• Licensing and approved continuing education fully paid
• Ongoing training and professional development
• Opportunities for long-term career growth
• Convenient downtown Rapid City office

If you enjoy helping people protect what matters most, thrive in a team environment, and are looking for a long-term career with a respected independent agency, we'd love to hear from you. Apply today and become part of the Western Dakota Insurors family.

Salary Range:

$50,000.00 - $70,000.00 per year

Benefits

• Annual Base Salary Based on Experience
• Mon-Fri Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Career Growth Opportunities
• Evenings Off
• Retirement Plan
• Paid Time Off (PTO)

Requirements

This position requires the following:

• 3–5 years of Personal Lines account management experience preferred
• Experience working with multiple insurance carriers
• Property & Casualty license (or willingness to obtain)
• Strong communication, organization, and customer service skills
• Ability to work effectively in a team-based, on-site environment
• Exceptional customer service mindset and skills
• High school diploma, prefer a bachelor's degree from an accredited institution

Responsibilities

Responsibilities include:

• Service and support a Personal Lines book of business
• Handle renewals, endorsements, policy changes, and client inquiries
• Work with multiple carriers to market and place coverage
• Deliver exceptional customer service and proactive account management

At Western Dakota Insurors, we specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play. Apply to be part of our team today!

Why Join Us

At Western Dakota Insurors, Inc, you are a part of a great team that supports each other and creates a great learning environment. We know that our staff is our number one asset and with great staff, comes a great business and happy clients. If you want the chance to learn and grow around some very knowledgeable and caring people, check us out!