Payment operations analyst

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

ABOUT THE OPERATIONS TEAM

Varo is here to disrupt the banking industry. We work hard to create the best personal banking experience possible. We’re responsible for building a lasting relationship with our customers; they know we care about helping them grow! We’re accountable for all service channels that we use to communicate, respond, and interact with customers. This includes digital, voice, and social media servicing. We also support all of Varo’s banking features such as deposit accounts, savings accounts, account aggregation, lending products, and many more to follow.

We’re designing a best in class servicing strategy that fits the lifestyle of our target customers. Come and help us bring that strategy to life! Our Move Money team is growing; you’ll have the opportunity to learn, design, and build something amazing. We need people who are excited to solve problems and build the bank of the future!

ABOUT THE ROLE

As a Payment Operations Analyst, your task is to manage the primary payment channels for Varo Bank. A successful analyst will be responsible for the developing, implementing and managing scalable operational solutions to put Varo Bank in a position to succeed. Aspects of the payment operations function focusing on the timely and accurate record keeping of Varo Bank accounts through monitoring and reconciliation of monetary transaction activity and the identification and remediation of transaction-driven customer issues.

HOW YOU'LL MAKE AN IMPACT

• Responsible for monitoring file origination, receiving, processing and reconciling ACH activity
• Ensuring accurate and timely posting to internal accounts.
• Validate and balance ACH posting to the Federal Reserve account.
• Responsible for processing, screening and reconciling incoming and outgoing wire transfers.
• Responsible for processing and reconciling multiple vendor partners and correspondent banks.
• Monitoring cash balances and reconciling each day's cash position.
• Provides ad hoc reporting and analysis as required and monitor ACH risk
• Provides written/verbal notification to other financial institutions, third party service providers and internal departments for correction and reversal of entries.
• Establishes and maintains files ensuring proper handling in order to limit bank liability.
• Partner with Varo teams ensuring customer accounts and associated processes impacted by system enhancements, upgrades, and/or updates are tested with the Core Banking system.
• Assists the Manager in onboarding, training, and mentoring teammates
• Assists in reviewing and approving ACH entries and Wire transfers
• Review and approve work completed by contractors and offshore teams
• Provides second level support to teammates and and other Varo teams in researching and answering questions
• Other duties as assigned.

THE SKILLS AND EXPERIENCES YOU'LL BRING

• Five+ (5) years of experience in the financial services industry either in payment processing (ACH/Wires/Card) and/or treasury management functions.
• Extensive knowledge and understanding of bank policy, procedure, products and regulations, compliance (Reg E), and payment types.
• Must be detail-oriented, with strong organizational/implementation skills.
• Ability to adapt to fast-pace and rapid changes.
• Ability to multi-task and handle unexpected delays or events while maintaining constant attention to details.
• Ability to work well independently.
• Must be able to resolve problems and improve processes quickly, effectively and professionally.
• Maintain the highest level of confidentiality with information relating to the bank, its customers, and employees
• Bachelor’s degree or equivalent experience in a treasury operations environment.
• AAP/CTP certification a plus

For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Beware of fraudulent job postings!

Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail careers@varomoney.com with the pertinent information and contact information.

Notice at Collection for Employees and Applicants:

Varo Candidate Privacy Notice here.