Job Details

Job Location: WI Corp Ops - Milwaukee, WI 53203

Position Type: Part Time

Interstate Parking: Parking Events Supervisor – Parking Operations

Location: Downtown Milwaukee, WI

Job Description

We are currently looking for a results-oriented team member to assist with the daily and event operations of our Events Team at all parking locations. In this role, you’ll work directly with an operations team made up of managers, supervisors, cashiers, and traffic directors to create a world-class customer experience for our clients and guests. Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Vermont. We’ve accomplished this by creating exceptional customer experience by implementing advanced technology and innovative marketing techniques. Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team. Interstate Parking Company has received: 2023 through 2026 Top Workplace recipient by Milwaukee Sentinel Journal Cultural Excellence Awards for Workplace Flexibility.

For more information - Top Workplaces.

Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team. Here’s what you’ll do:

• Assist in the management and oversight of Interstate’s parking operations for event parking at multiple locations.
• Ensure customers and clients receive exceptional customer service.
• Develop, implement, and supervise event parking operations and procedures within budget, operations plan, and brand guidelines.
• Hire, manage, train, schedule, and develop a staff of customer service team members.
• Monitor facilities for cleanliness, signage, safety, and compliance with company standards.

Here’s what we’re looking for:

• Outgoing personality with excellent communication and customer service skills.
• Independent, proactive, problem-solver who demonstrates empathy and integrity.
• Focused, organized, flexible, and detail orientated.
• Must be able to multi-task and work in all weather conditions.
• Minimum age of 25 to drive for Interstate Parking per insurance carrier requirements.
• Valid Regular Driver’s License with a clean driving record.
• Proficient with Office, web-based applications, and mobile apps.
• Relevant experience in parking, events, operations, hospitality, or customer service.
• Experience scheduling full-time and part-time team members.
• High school diploma or equivalent.

Here’s what we offer:

• One of the most comprehensive benefits packages in the industry includes - medical, dental, vision, and 401k with employer match.
• A dynamic and engaging culture - fun, collaborative, and team-focused.
• Be part of a growing company with a national footprint that promotes future career advancement.

Schedule: Part Time - open availability to include evenings and weekends

Work Hours: 1st and 2nd Shift

Qualifications

Required Education: High School or Equivalent

Required Experience: 2 to 5 years