Oracle SQL & Unix Application Support Engineer (Banking / AML / Production Support)

📄 Job Summary

We are looking for an experienced Application Support Engineer with strong expertise in Oracle SQL, Unix, and Production Support to manage and support enterprise applications in a banking/financial services environment. The ideal candidate will have hands-on experience in incident management, batch processing, and system monitoring, along with exposure to AML platforms and regulatory environments.

Key Responsibilities

• Production Support & Incident Management
  • Provide L2/L3 production support for enterprise applications
  • Monitor systems, troubleshoot issues, and resolve incidents within SLAs
  • Perform root cause analysis (RCA) and ensure permanent fixes
• Database & SQL Operations
  • Write and optimize Oracle SQL queries and stored procedures
  • Perform data validation, reconciliation, and issue analysis
  • Support data-related incidents and performance tuning
• Unix & Batch Processing
  • Develop and maintain Unix shell scripts
  • Monitor and manage batch jobs and scheduled processes
  • Handle failures in job scheduling systems (TWS, cron, etc.)
• Application & Middleware Support
  • Support applications running on IBM WebSphere (v9.x)
  • Troubleshoot issues related to Java-based applications (Java 1.8)
  • Work with integrated systems and upstream/downstream data flows
• Monitoring & Debugging
  • Use tools like Dynatrace for monitoring and debugging
  • Analyze logs, performance metrics, and system alerts
• Mainframe & Legacy Systems
  • Work with Mainframe technologies including: JCL, TWS job scheduling, LCM deployments
• Compliance & Regulatory Support
  • Support systems under regulatory frameworks (AML/BSA/OFAC)
  • Ensure audit readiness and compliance with banking standards

Required Skills

• Core Technical Skills
  • Strong experience with: Oracle SQL / PL-SQL / Stored Procedures
  • Unix/Linux & Shell Scripting
  • Production Support & Incident Management
  • Batch Processing & Job Scheduling
• Middleware & Tools
  • IBM WebSphere (v9.x)
  • Java (1.8)
  • Monitoring tools (Dynatrace preferred)
• Mainframe Skills
  • JCL
  • TWS Scheduler
  • LCM (deployment/migration)
• Domain Experience
  • Banking / Financial Services / FinTech
  • Experience in regulated environments