Optician - eyewear consultant

What You’ll Do

• Patient Care and Eyewear Selection
  • Guide patients in selecting frames and lenses that align with their prescription, lifestyle, and preferences
  • Clearly explain doctor recommendations and lens options, including features and benefits
  • Educate patients on proper eyewear care and usage
• Order Processing and Follow-Up
  • Accurately enter and manage spectacle orders
  • Verify insurance eligibility and calculate patient co-pays
  • Monitor order status to ensure timely delivery
  • Notify patients when orders are ready and coordinate dispensing
  • Conduct follow-up outreach to ensure patient satisfaction and successful adaptation
• Adjustments and Troubleshooting
  • Perform fittings, adjustments, and minor repairs
  • Address and resolve patient concerns related to eyewear
• Operations and Merchandising
  • Maintain accurate inventory of frames, lenses, and optical supplies
  • Create and maintain organized, visually appealing displays
  • Support efficient patient flow and communicate delays when necessary
• Team Support
  • Collaborate with providers and team members to ensure a seamless patient experience
  • Take on additional responsibilities as needed to support the practice

What We’re Looking For

• Strong communication skills and a patient-first mindset
• A commitment to delivering excellent customer service
• Attention to detail and accuracy in administrative tasks
• Ability to build trust and long-term relationships with patients
• Interest in both healthcare and retail environments

What We Offer

• Competitive hourly pay based on experience
• Paid time off and paid holidays starting in your first year
• Vision benefits and 401(k)
• Company-paid certification program with opportunities for career growth and increased earnings
• A professional, team-oriented work environment

Work Environment and Physical Requirements

This role is based in a professional medical office setting and involves a mix of standing, walking, and hands-on tasks. The position requires strong visual attention to detail, manual dexterity, and the ability to lift light materials (generally up to 15 pounds).

Why Join Us

You play a key role in how patients see the world—literally and figuratively. From helping them feel confident in their eyewear to ensuring they receive the highest level of care, your work has a lasting impact every day.