Location: All club facilities

Reports to: General Manager

Supervises: Detail / Play Team

Status: Exempt / Full-time

POSITION OVERVIEW

As a manager at Defined Fitness, you take the lead in everything you do. You are relentless in pursuit of your goals, are fueled by enthusiasm and set the pace for success; you jump higher, reach further and push harder than anyone. You are diligent, determined to inspire, empower and support a culture of success while improving the lives of team members and members. You are Defined Fitness. The Operations Team Manager is responsible for maintaining a detailed club appearance. You will DRIVE a team of meticulous and dedicated team members who clean and maintain the club with purpose and attention to DETAIL. You’ll take pride in polishing and perfecting the appearance to ensure members feel DELIGHT during their workout experience. You will DEVELOP a culture of cleanliness and focus on retaining members by inspiring your team to find DELIGHT in the DETAILS and display the following characteristics:

• Team-oriented, dedicated and attentive
• Communicative
• Patient, responsible and thorough

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Maintain a high standard of cleanliness and detail in all areas of the facility
• Oversee the equipment maintenance, including service callouts, equipment checks and on-going evaluation of equipment needs
• Responsible for stocking and ordering equipment, parts, cleaning materials, etc.
• Maintain and service pool, spa, steam room, sauna, etc.
• Manage HVAC upkeep, detail and maintenance
• Manage relationships with vendors and establish system for preferred vendors
• Recruit, train and motivate your teams to ensure the highest operational standards
• Schedule and complete weekly training sessions with your team
• Other duties as assigned

QUALIFICATIONS

• Bachelor’s degree in business administration or related field preferred
• Valid CPR/AED certification (including infant and child) within the first 45 days of employment and maintain throughout employment
• Strong verbal, written, and interpersonal communication skills
• Must hold a valid NM driver’s license (acceptable record) and means of transportation (registered and insured)
• PC literate, including Microsoft Office and various other products such as ABC and GymSales
• Must be able to work weekends and evenings as needed

PHYSICAL REQUIREMENTS

• Must be able to sit for extended periods
• Must be able to lift and carry approximately 50 pounds
• Must be able to perform the following tasks: jump, run, walk, squat, bend, stoop, stand, listen, read and write

Benefits

• Bonus incentive opportunities
• Paid Time Off/Sick Leave
• Gym Membership (full access to our gym facilities at no cost to team members)
• Staff Pass Memberships (complementary membership for family & friends)
• Discounted Personal Training Sessions
• Comprehensive medical, dental and vision plans
• Pet Insurance
• Life / AD&D Insurance
• Long-term Disability
• 401(k) retirement plan (subject to eligibility requirements)

This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements represent a minimum level of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, and employment remains “at-will”.