COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

JOB TITLE: Operations Supervisor

DEPARTMENT: Operations

JOB STATUS: Exempt

SHIFT: Monday-Friday (10pm-7am)

SALARY: $65,000-$70,000 depending on experience and skills

REPORTS TO: Service Center Manager

DIRECT REPORTS: Yes

LOCATION: Fargo, ND

JOB SUMMARY

CrossCountry Freight Solutions – a leading LTL trucking company is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you’ll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our drivers and freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture. Your expertise will help shape our continued expansion while developing your career in logistics management.

ESSENTIAL JOB DUTIES

• Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight
• Supervise drivers, oversee the hiring, training, scheduling, and disciplinary actions
• Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues
• Coordinate with personnel to maintain and repair company vehicles
• Monitors misrouted and damaged shipments to determine root cause and implement corrective action.
• Work with customers to resolve freight issues
• Responsible for overseeing the quality handling of paperwork
• Able to carry out the job duties of positions supervised to ensure customer service expectations are met

JOB SPECIFICATIONS

Skills & Knowledge

• Two years supervisory and transportation experience
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
• Extensive knowledge of the principles, procedures, and best practices in the industry
• Knowledge of DOT and OSHA regulations preferred
• At least 21 years of age

BENEFITS

Medical, Vision, Dental, Supplemental, and Life Insurances available. Paid time off, paid holidays, paid community volunteer time Employee Assistance Program (EAP) 401k retirement plan with match