Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Join the World’s Leading Global Security Company!

Compensation: $53,000 per year + potential bonus opportunities

Allied Universal® is hiring an Operations Manager. The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients. The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships.

Why Join Allied Universal?

RESPONSIBILITIES:

• Selection and Placement: Manage the selection and placement process for new security professionals, including first-line supervisors; design and implement career development and performance improvement plans; evaluate low-performing employees for replacement, upgrade or transfer.
• Schedule and Workforce Management: Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly.
• Payroll Management: Receive weekly timesheets and update WinTeam schedules as necessary; run weekly payroll according to company procedures.
• Employee Relations: Conduct disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.

QUALIFICATIONS (MUST HAVE):

• High School diploma or equivalent
• Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business.
• Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry.

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in criminal justice, business administration, or a related field.
• Experience managing a dispersed workforce in a multi-location operation.

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.