Long-Term Care Operations Manager

Purpose of Job: The Long-Term Care Operations Manager oversees non-clinical business tasks including workflow efficiency, billing, and staff management. This position partners with the Licensed Pharmacy Manager to ensure regulatory compliance, and Company processes and procedures are maintained.

Essential Responsibilities/Duties:

• Ensure the pharmacy adheres to all state and federal regulations
• Direct non-clinical day-to-day pharmacy workflow
• Manage and/or oversee the supervision and training of all non-licensed pharmacy staff with the guidance of Company policies and procedures
• Lead administrative operations of the pharmacy
• Maintain proper budget control; expenses, labor, gross margin performance
• Manage delivery logistics and non-clinical/non-medication facility service issues
• Ensure the completion of Company business/financial directives
• Any additional duties as assigned

Essential Qualifications:

• Associate’s degree in business administration or relevant field
• Active, unrestricted pharmacy technician license in state of practice
• 2-5 years working experience in a pharmacy, preferably high-volume setting
• Strong customer service, communication and problem-solving skills
• Strong organization and leadership skills

Physical Requirements:

• Fine motor manipulation
• Ability to stand and/or sit for prolonged periods of time
• Ability to lift up to 25lbs regularly, up to 50lbs occasionally
• Bending, stooping, and reaching