POSITION: CWS Operations & Logistics Administrator

REPORTS TO: Director of CWS Operations, Training & Credentialing

DEPARTMENT: Corporate Work Study

FLSA STATUS: Exempt

SALARY: $45,000 - $50,000

Employment Category: Non-Contract, 12-months per Year

OUR ORGANIZATION

Saint Martin de Porres High School is a Catholic college-preparatory school serving students of modest means. Our Corporate Work Study Program combines classroom learning with work experience in a corporate environment. Our mission is to transform urban Cleveland one student at a time through the values of work, study, service, leadership, and prayer. Saint Martin is part of the Cristo Rey Network of schools.

POSITION SUMMARY

This is a 12-month position with regular work hours of 7:30 a.m. to 4:30 p.m. Additional hours may be required for scheduled events or operational needs.

The Corporate Work Study (CWS) Operations & Logistics Administrator is responsible for leading the daily execution and coordination of the department’s essential operational and logistical functions. Working collaboratively with the Director, Relationship Managers, and Sales team, the Administrator ensures efficient and consistent operations that support student success and strong worksite partnerships. Key responsibilities include overseeing student attendance, transportation, employment requirements and compliance, recordkeeping, and logistics for CWS events and programming. The Administrator coordinates programming and supervision for students who remain on campus during assigned workdays. This position requires strong organizational skills, independent judgment, proactive problem-solving, effective communication, and consistent follow-through.

KEY RESPONSIBILITIES

Operations Management & Process Improvement

• Lead the day-to-day execution of CWS operational functions, ensuring accuracy, efficiency, timeliness, and consistent service
• Independently manage daily priorities, anticipate operational challenges, and resolve routine issues while escalating significant concerns appropriately.
• Monitor operational performance, in collaboration with relationship managers identify opportunities for improvement, recommend solutions, and implement approved process changes.
• Collaborate with the Director to set operational goals, develop action plans, and complete assigned projects on time
• Provide the CWS department with regular updates on operational performance, project progress, emerging concerns, and recommended actions.
• Maintain written procedures, communicate changes to affected staff, and train designated staff to cover essential responsibilities.

Daily Attendance & Check-In

• Complete daily student work attendance and enter attendance in Salesforce and PowerSchool.
• Call families to confirm absences and notify worksite supervisors of absences, late arrivals, and schedule changes.
• Track missed work time, schedule make-up time with students, families, and worksite supervisors, and coordinate transportation.
• Verify make-up time completion with supervisors, update records, and contact students and families about outstanding time.
• Correct attendance discrepancies and refer unresolved or recurring attendance concerns to Relationship Managers.
• Conduct morning check-in, check uniforms, address concerns, and direct students to assigned transportation.
• Arrange afternoon check-in coverage and provide assigned staff with student return schedules and transportation updates.

Transportation

• Maintain current transportation routes, student rosters, worksite addresses, and schedules.
• Provide vendors and drivers with daily student absences and transportation changes.
• Resolve missed pickups, delays, and route disruptions with vendors and notify affected students, families, worksite supervisors, and staff.
• Document transportation incidents, address service failures with vendors, and report safety concerns and recurring problems to the Director.
• Obtain and maintain the school-required van driver certification and transport students as needed.
• Working with transportation vendors, communicate partner locations, drop off/pick up times, van routes as they change throughout the school year.
• Create & maintain school year van routes, attendance sheet & van sheets for students.

Student Employment Requirements & Records

• Partner with SMDP Admissions to ensure collection, completion, verification, and maintenance of required student employment documents, including work permits, I-9 forms, w4, employee withholding exemption, minor age agreement, student and parent agreements, and universal consent form for all incoming new students.
• Ensure that all students are ready and able to go to work on their first day by scheduling required pre-employment screenings, training, required documentation, transport and accompany students to appointments, track completion, and follow up with students and families on missing requirements.
• Maintain student employment files, including routine salesforce audits of job placements, and timesheets and prepare documentation for Department of Labor compliance reviews.
• Update student and company records, correct discrepancies, and prepare reports requested by the Director.

Event Logistics & Department Operations

• Lead and oversee all logistics for Corporate Work Study (CWS) department events, including Job Team Orientation Day, Partner Appreciation, Presentation Day, and other assigned events. Manage all aspects of logistics including coordination, and execution, registrations, orientations, transportation, scheduling, rosters, materials, event setup, check-in, and other operational needs to ensure successful and seamless events.
• Answer CWS phone calls and emails and resolve operational questions.
• And other duties as assigned to support the CWS department.

Student Programming & Supervision

• Supervise all students who remain at school on their assigned workday instead of reporting to a job placement.
• Prepare career readiness lessons, activities, and materials before each session and deliver the planned programming.
• Take attendance, enforce school expectations, review completed assignments, and document participation and behavior concerns.

EDUCATION REQUIREMENTS

A bachelor’s degree or two years of relevant work experience are required.

EXPERIENCE & SKILLS

• Demonstrated experience managing daily operations, logistics, or projects, including setting priorities, making independent decisions, and completing administrative tasks.
• Ability to maintain accurate records and track deadlines.
• Proficiency with spreadsheets, email, and shared documents using Microsoft Office and Google Workspace.
• Experience using databases or student information systems; Salesforce and PowerSchool experience preferred.
• Experience working with high school students and families is preferred.
• Communicate clearly and professionally with students, families, worksite supervisors, vendors, and school staff.
• Protect confidential student, family, and employment information.
• Valid driver’s license and ability to meet the school’s requirements for transporting students.
• Commitment to Saint Martin de Porres High School’s Catholic mission and the Cristo Rey model of integrating education with meaningful work experience.

MISSION & PROFESSIONAL EXPECTATIONS

• Understands and completely embraces the Saint Martin de Porres High School mission and the Cristo Rey Network's Ten Standards for Mission Effectiveness; and, the Five Pillars of Saint Martin: Work, Study, Serve, Lead and Pray.
• Believe in the power of real-world learning experiences to support student growth, career readiness, and long-term success.
• Foster a student-centered environment grounded in coaching, accountability, relationship-building, and active learning.
• Support the Catholic mission and values of the school while promoting ethical, respectful, and professional behavior among students and staff.
• Demonstrate flexibility, initiative, and a willingness to contribute to the broader success of Corporate Work Study and school community.
• Work collaboratively as a positive and supportive member of the Saint Martin team.

BENEFITS AND COMPENSATION

Competitive salary range of $45,000 - $50,000

Comprehensive Medical, Dental and Vision Insurance

Company Paid Life and Long Term Disability insurance

401(k) Retirement Plan with company match

Professional Development as approved by the Director

Eligibility for Student Loan Forgiveness