On-site property manager

About us Arrow Real Estate offers full-service asset management for communities. We are looking for an energetic, passionate, personable, and detail-oriented professional to join our growing team. The right candidate will be fastidious, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: The On-Site Property Manager plays a crucial role in overseeing the daily operations of this 19-unit, new build apartment community. This position is responsible for ensuring tenant satisfaction, maintaining property standards, and managing administrative tasks. The ideal candidate will possess strong customer service skills and a thorough understanding of property management practices, including compliance with Fair Housing regulations and LIHTC guidelines.

Responsibilities:

• Manage daily operations of the property, ensuring a high level of tenant satisfaction.
• Conduct regular property inspections to maintain standards and address any maintenance issues promptly.
• Oversee leasing activities, including showing units, processing applications, and conducting background checks.
• Maintain accurate records and files related to tenant leases, maintenance requests, and financial transactions.
• Ensure compliance with Fair Housing regulations and LIHTC requirements.
• Provide exceptional customer service to residents and prospective tenants.
• Implement sales strategies to promote occupancy rates and engage in upselling additional services or amenities.
• Utilize property management software such as AppFolio for data entry and reporting purposes.
• Collaborate with vendors to coordinate repairs and upkeep of the property.
• Additional duties as assigned.

Qualifications:

• 4-year college degree preferred but not required.
• Strong knowledge of facilities management.
• Proficiency in property management software, particularly AppFolio.
• Excellent customer service skills with the ability to address tenant concerns effectively.
• Familiarity with LIHTC regulations and Section 8 housing programs is preferred.
• Sales experience with a focus on leasing.
• Strong organizational skills for effective data entry and file management.
• Ability to work independently while managing multiple tasks efficiently.

This role requires a proactive individual who can maintain high standards of property management while fostering positive relationships with tenants. If you are passionate about creating a welcoming community environment, we encourage you to apply.

Employee Acknowledgement: This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments required by company officials. This job description does not constitute an employment contract between the company and any employee. The job responsibilities of this position may include cross-training in other functions to ensure satisfactory operation. Arrow Real Estate provides equal employment opportunity. Discrimination of any type will not be tolerated. Arrow Real Estate is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.