Overview

Outpatient Opioid Treatment Program (OTP)

Now Hiring: Office Assistant/Clinic Safety Liaison

Our Team:

Taunton Comprehensive Treatment Center (CTC), located in Taunton, MA is part of Acadia Healthcare's Comprehensive Treatment Centers—the nation's leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. We provide a continuum of care that includes Medication-Assisted Treatment (MAT), Office-Based Addiction Treatment (OBAT), Intensive Outpatient Programs (IOP), and mobile treatment units. Our approach to holistic addiction care extends beyond clinical treatment, incorporating recovery coaching, community outreach and partnerships to ensure patients receive comprehensive, patient-centered support.

Part Time Hours:

Tuesday - Friday, 6:00 AM - 10:30 AM
Sunday, 6:00 AM - 8:00 AM

Our Benefits:

• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Transforming Lives with Community & Compassion:

With 14 outpatient opioid treatment programs (OTPs) across Massachusetts and Rhode Island, we’re breaking down barriers to care and supporting long-term recovery. Our CTC clinics partner with nursing homes, justice systems, and community groups to provide holistic, patient-centered care. From wellness initiatives and holiday celebrations to yoga and animal therapy, we foster a supportive environment for healing and whole-person well-being.

Your Job as an Office Assistant/Clinic Safety Liaison:

This role will perform various administrative functions as well as be cross trained as a Clinic Safety Liaison with duties assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, filing, monitoring persons and/or vehicles entering or leaving the Clinic property, provides support to ensure a safe environment, communicates all concerns to their supervisor, various light maintenance and environmental services duties, and performs routine safety inspection of Clinic monitoring devices.

Job Responsibilities:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures;
• Assists, direct and monitors all persons entering and leaving the Clinic property, including emergency vehicles and personnel;
• Interact with staff and patients in a professional manner at all times;
• Monitors parking area (at minimum of twice per hour) and lobby to ensure that no loitering or misconduct takes place; reporting all concerns to director immediately;
• Keeps accurate notes reporting within various systems as outlined by Clinic standards;
• Communicates regarding incoming admissions, visits and deliveries to appropriate staff;
• Performs light maintenance duties and repairs; including touch-up painting, emptying and picking up trash, changing light bulbs, cleaning spills and various repairs.
• Performs regular safety checks, including smoke detectors, locked doors, alarm systems, etc;
• Perform other duties as assigned.

Compensation for roles at Taunton CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. Taunton CTC provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below.Role Location: Massachusetts

Calculated Salary Range for the role: $18.05 - $21.44 per hour

Where Passion Meets Purpose. Join Our Team!

Our compassionate team is dedicated to empowering individuals on their recovery journey, providing high-quality care, offering unwavering support, and fostering a patient-centered approach to healing. Through evidence-based treatment and a commitment to whole-person wellness, our team members play a vital role in helping individuals reclaim their lives. If you’re passionate about making a difference and want to be part of a supportive, mission-driven team committed to transforming lives and strengthening local communities, we encourage you to apply today. Join us in delivering dedicated care and meaningful recovery support.

Qualifications

Your Education, Skills, and Qualifications:

• High school diploma or equivalent required
• Previous administrative experience in a healthcare setting
• Comfortable working in an opioid treatment program (OTP) / recovery environment
• Skilled in answering phones, greeting patients, and providing front-desk support
• Experience with billing processes, patient check-in, and appointment scheduling
• Proficient with computer systems, word processing, and basic data entry
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
• Strong organizational skills, attention to detail, and ability to multitask
• Professional and courteous communication skills (in person, by phone, and in writing)
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

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