Veterans Health Administration

Veterans Health Administration

·7 days ago

Nurse manager- specialty

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Location

onsite, Phoenix, AZ, United States

Salary

$125k/yr

Commitment

Full Time

Level

Middle (2-4 years)

Required skills

Midsize CustomersCMSTreasuryBusiness Intelligence (BI)SpreadsheetsMisc Biz ToolsFP&ACollaborative Text EditorAnalyticsEnterprise CustomersNo CodeSMB CustomersBack Office Tools

Job Description

Summary

The Nurse Manager (NM) will demonstrate specialized knowledge and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Assesses, plans, implements, and evaluates delivery of care based on age-specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.

Duties

Duties include but are not limited to: The Nurse Manager influences care outcomes by collaborating with members of the interdisciplinary team and participating in innovative process improvement initiatives. The Nurse Manager (NM) integrates knowledge, skills, abilities, and judgment and is self-directed in goal setting for managing complex situations. Validates understanding of the rationale for care processes and decisions. Questions clinical practices for the purpose of providing evidence-based care. Demonstrates the ability to cope with and manage competing priorities. Demonstrates competence in practice and decision-making, deliberate planning, and critical thinking skills. The NM is the designated first-line supervisory authority and is responsible and accountable for the operation of their assigned units and provides coverage for other NMs as needed. Responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. Functions as a role model, educator, practitioner, and supervisor providing leadership to the team. Enhances care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes. The NM engages in professional organizations to enhance leadership and career growth. Adheres to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. Equip staff with tools for competent care and promotes an environment of accountability for high-quality, cost-effective outcomes. Promotes alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence. The NM contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. Promotes a workplace positively to achieve the organization's vision and mission. Maintains knowledge and ensures compliance with all regulatory and accreditation standards, directives, policies, and standard operating procedures (SOP).

Preferred Experience:

  • Cancer Registrar Experience
  • Management Experience
  • Outpatient Experience
  • Infusion and/or Hematology Oncology Experience
  • Master's Degree in Nursing or related field (Business, Health Care Administration)
  • Leadership experience (held formal leadership roles)
  • Ambulatory Care Experience
  • Microsoft Software (Power Point, Excel, Outlook)
  • Data collection, management, analysis, report filtering (pivot tables)
  • Power BI basic
  • SharePoint basics
  • Policy writing
  • Process Improvement basics

Minimum of 1 to 3 years of supervisory, charge nurse, or nurse manager experience in a surgical or ambulatory setting. Healthcare Leadership experience. Strong background in managing high-volume outpatient workflows, regulatory standards (like AAAHC or Joint Commission), and staff scheduling. Experience leading nursing teams within a Shared Governance framework, fostering cultures aligned with Pathway to Excellence standards, and supporting organizational excellence journeys through frontline staff engagement and workflow alignment. Will provide leadership and supervisory oversight for the new Infusion Department and Hematology/Oncology services, with accountability for personnel management, departmental operations, and clinical care delivery. Responsibilities include staffing, staff development, performance management, resource utilization, and oversight of quality and patient safety. The Nurse Manager applies specialized nursing knowledge to oversee all phases of the nursing process and promote evidence-based, age-appropriate, patient-centered care. In collaboration with interdisciplinary teams, cancer registry personnel, and external partners, this role supports care coordination, patient and family education, self-management, and patient satisfaction throughout the continuum of care.

Pay:

Competitive salary, regular salary increases, potential for performance awards.

Paid Time Off:

50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.

Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

Licensure:

1 full and unrestricted license from any US State or territory.

Work Schedule:

Full-Time, Department needs 8-9hrs. Tour subject to change depending on the needs of facility.

Telework:

Not Available.

Virtual:

This is not a virtual position.

Relocation/Recruitment Incentives:

Not Authorized.

Permanent Change of Station (PCS):

Not Authorized.

Requirements Conditions of employment:

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.

Qualifications Basic Requirements:

English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher than associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Physical Requirements:

This position may include a level of physicality normally associated with duties performed by nurses such as walking, bending, stooping, and some lifting. There may also be extended periods of sitting or standing. Transferring patients and objects may be required. Utilization of safe patient handling and mobility protocols using mechanical lifts that are provided.

Additional information:

This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

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