Nurse clinician (nurse navigator/case manager) - emergency department - 60%

University of Iowa Health Care, Care Coordination Division is seeking a Nurse Clinician/Nurse Navigator to function as a clinical nurse expert and as care coordinator within the Emergency Department, facilitating seamless transitions across the continuum of care. The nurse functions as an administrative and clinical liaison for individuals to optimize quality health care delivery using clinical assessment/screening tools, education reinforcement, follow-up on the plan of care recommendations and guiding the utilization of cost-effective resources.

This position will manage a specified population and work closely with the interdisciplinary team which includes but is not limited to patient care staff, providers, patient support, family and community resources.

Duties to Include:

• Perform transition planning activities at the onset and throughout the patient’s hospitalization utilizing clinical skills to create and update personalized transitional care plans at the onset and throughout the patient’s hospitalization.
• Complete the initial assessment or ensures completion of all inpatient/observation patients to identify the barriers that impact the length of stay and discharge planning.
• The assessment should also identify the needs of the patients, acknowledge the resources available and anticipate future resource needs for successful transitions.
• Collaborate with the patient’s provider and other healthcare team members in managing the patient’s length of stay and determining the appropriate level of care for transition planning.
• Assist in discharge planning (referrals) for individuals with continuum of care needs (Post-acute facilities, Home Care, Hospice, etc.).
• Articulate the plan of care and communicate this plan to other care team members and patient/caregiver thereby enhancing patient and staff satisfaction.
• Intervene to maintain care progression when a deviation in the plan occurs.
• Participate in multidisciplinary huddles incorporating evidence/best practice outcomes in the plan and communicate that plan to the health care team, including estimated length of stay, barriers to discharge, and anticipated disposition.
• Identify what is needed from the team to facilitate the plan.
• Provide assessment, brief counseling, information, referrals, and other resource assistance to patients/families as needed.
• Identify high-risk social situations to intervene in and coordinate resources to promote follow-up care.
• Arrange for community services before discharge to meet patients’ post-discharge needs with recognition and documentation of patient choice of service providers.
• Participate in Care Coordination initiatives or other projects according to departmental and organizational monitors.
• Perform other duties as assigned, to ensure that departmental objectives are fulfilled.

University of Iowa Healthcare —recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 60%

Schedule: Monday through Friday, 8 hours shifts primarily between 7:00 AM and 6:00 PM. This position may be required to work holidays per the needs of the division. May also be required to work occasional weekends to cover vacation for weekend option staff.

Pay Grade: Pay Level 7-70

Benefits Highlights: Regular salaried position located in Iowa City, IA Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

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Required Qualifications

• A Baccalaureate degree in Nursing
• 3-5 years of clinical nursing experience as an RN
• Current license to practice nursing in Iowa, or the ability to obtain licensure by the date of hire
• Experience working with an interdisciplinary team
• Excellent organizational skills, critical thinking, and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency in computer applications including Microsoft Excel, Word, and PowerPoint

Desirable Qualifications

• Previous experience in case management
• Professional Master of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader or a Master’s Degree in Nursing (MSN, MA)
• Previous experience involving high-volume public contact customer service
• Certification in case management (ACM, CCM, CMAC)
• Previous experience with EPIC

Position and Application Details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Maggie Kusiak at CCD-HR@uiowa.edu