About Forged Fiber

At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions. Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence.

The Role

The Program Manager II independently manages complex FF37 network deployment portfolios and drives delivery performance across Engineering and Construction programs. This role owns forecasting, MECD performance, risk management, dependency resolution, leadership communications, and cross-functional execution while ensuring delivery commitments and business objectives are achieved.

Primary Responsibilities:

• Own medium-to-large project portfolios from planning through customer-ready completion.
• Drive delivery performance against committed milestones, MECDs, and business objectives.
• Independently manage forecast accuracy, schedule readiness, and portfolio health.
• Lead Engineering, Construction, vendor, and leadership program reviews.
• Own Project Jeopardy management, mitigation planning, and recovery execution.
• Identify and resolve complex cross-functional risks and dependencies.
• Lead escalations involving Engineering, Construction, vendors, Lumen, and leadership teams.
• Develop executive-ready reporting, business impact assessments, and recovery recommendations.
• Ensure compliance with FF37 governance, forecasting standards, and operational procedures.
• Mentor Project Coordinators and Program Manager I team members.

Required Qualifications:

• Bachelor’s degree or equivalent combination of education and experience.
• Five or more years of project management, program management, engineering, construction, telecommunications, or related operational experience.
• Demonstrated experience independently managing complex project portfolios.
• Experience leading cross-functional teams and influencing without direct authority.
• Strong forecasting, risk management, reporting, and executive communication skills.
• Advanced proficiency with Microsoft Excel, PowerPoint, Teams, and project lifecycle management systems.

Key Success Factors

• Forecast accuracy
• MECD performance
• Portfolio delivery performance
• SiteTracker data integrity
• Project Jeopardy effectiveness
• Escalation resolution
• Leadership reporting quality
• Risk mitigation success
• Cross-functional execution

Leadership Expectations:

• Independently lead program execution and delivery performance.
• Drive accountability across multiple organizations and stakeholders.
• Proactively identify risks before commitments are impacted.
• Present clear business impacts, decisions, and recovery recommendations.
• Coach and develop less experienced team members.
• Operate with transparency, ownership, integrity, partnership, and a customer-first mindset.

Qualifications

• 5+ years of experience in telecommunications, network deployment, or related technical program management.
• Bachelor's Degree or equivalent education and experience or 2-3 years with a master's degree.
• Strong understanding of wireless or wireline network design, engineering, and construction lifecycles.
• Proven success managing cross-functional implementation programs in fast-paced environments.
• Experience with milestone management, forecasting, vendor oversight, and project quality control.
• Exceptional organizational, communication, and analytical skills.
• Ability to synthesize complex information and drive clear action plans.
• Proficient with project management tools, data dashboards, and reporting systems.
• Knowledgeable and able to work in appropriate systems and Microsoft Office

Preferred Skills

• Experience with large carriers, fiber deployments, wireless networks, or infrastructure providers.
• Knowledge of engineering SLAs, construction processes, and network activation workflows.
• Advanced Excel/Sheets, data visualization tools, or project tracking software.
• Strong vendor management and contract oversight experience.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $70,000-$116,000

What to Expect Next

Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Forged Fiber 37 Services, LLC participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.

Equal Employment Opportunities

It is the policy of Forged Fiber to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. In addition, Forged Fiber will provide reasonable accommodations for qualified individuals with disabilities and is a fair change employer and does not initiate a background check until after an offer is made.